"My go to repairer had retired but…"

My go to repairer had retired but recommended 1st aid repairs. My Nikon D500 had suffered a knock and after a phone call with Adrian the fault was diagnosed. I sent the camera off and Adrian confirmed that the original diagnosis was correct. I was quoted a price and instructed them to go ahead with the repair. The camera was repaired and returned very swiftly. The return shipment was via DPD which I was able to track right up to my front door. I have no hesitation in recommending this company.

"Service and repairs to my Nikomat EL camera"

I contacted 1st Aid repairs in the hope they would be able to repair my elderly Nikon Nikormat EL. They carried out the repair and service at a very fair price. Throughout, they provided an excellent level of communication and so I have no hesitation in fully recommending their service. Outstanding service and a job well done. Thankyou

RodC

"Efficiency and at a very good price"

I contacted 1st Aid Repairs thinking they might not be able to help as the fault was just with a little point-and-shoot camera, not a full DSLR. However they replied immediately saying they could do the repair, and gave me an extremely reasonable quote, which I accepted. All their communication has been fast, clear and to the point, and the camera was returned earlier than their estimate. Their efficiency and courtesy have been excellent from start to finish. Highly recommended.

"Repaired Canon 7DM11"

First class service , camera returned in time stated , the whole experience was professional throughout will recommend .
Mr P Forster

"I was warned by camera shop that repair…"

I was warned by camera shop that repair for quoted price then say something else is wrong and try to charge more and that is exactly true ... very disappointed .. good news is they will keep your camera for nothing and recycle free of charge!
Trustpilot status .. friends and relatives giving good reviews?

"My canon dslr 4000D needed some…"

My canon dslr 4000D needed some attention and I found these by chance on google search , they responded quickly and quoted accurately and advised there maybe a more expensive option needed but to my surprise they resolved the issue with the original quote and even turned around a lot quicker than stated with a very well packed return. The customers service’s are on point and the standard or the overall service is amazing from my experience can’t fault them at all ⭐️⭐️⭐️⭐️⭐️

"Fantastic service ....Great independent…"

Fantastic service ....Great independent company..my lens has come back in 1st class shape I'm very happy would definitely recommend and use for future repairs

"Robert Laird"

Robert Laird. I sent my Nikon D500 to 1st Aid Repairs to be repaired after it took a knock it took a long time to be fixed but this was not there fault it was nikon taking there time sending parts. About the repair I cannot fault them they done a fantastic job its better now then it has ever been. I would recommend them if you need a camera repaired and the ladies in office were great to always helpful and very friendly. Thank you 1st Aid Repairs.

"Skill and kindness so rare today."

My camera broke down and was about to be binned but an email answered by Rhys who told me what to do and solved the problem after a bit of detective work. I am so grateful. a joyful result and advice so kindly given.
Jennifer Clark
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"Brilliant"

My camera decided to fail on me. As I was away for the weekend in Tunbridge I decided to drop it into these guys. They quoted me a very reasonable price for repair but said it can up to 6 weeks due to covid.
It was fixed in under 3 weeks and will be back with me tomorrow, a day after I'd paid them!
Very friendly and polite over the phone and could not ask for a better service! I hope I never have to call them again, but if I do I know I'll get top notch service!