"Daylight Robbers. "

What can we say about David Waxman and his company except don’t touch them with a barge pole.
Read the reviews as I they’re horrendous. Everything that is written happened to us. He took several thousands of pounds of us with false promises and every excuse you can imagine. If it wasn’t for the Nat West ban k I don’t know what we would have managed as they refunded us the money within 2 weeks. Also we wouldn’t have coped if it wasn’t for our son taking on the responsibility. He even went to see David Waxman and his sidekick Caleb and he was still given bare faced lies. You will not get your delivery if you deal with this company. We dealt with them 2023/24. Take a look at his company on Gov.

"David Waxman the owner of Cool Shutters…"

David Waxman the owner of Cool Shutters owes me a lot of money, this bloke has had various companies, taken deposits and never fulfilled orders. Look out for his next project….

"I had some shutter fitted in 2020 by…"

I had some shutter fitted in 2020 by cool shutters a guy called David Waxman came to measure up and give me advice. When the fitter was fitting the shutters I had to stop him as the workmanship was horrendous he was leaving large gaps fitting shutter not in line basically made a cock up of the whole job . I emailed David to explain he advised me he would send a fitter to repair this was back in 2020 . I was sending emails regarding this work for around 2 years to another guy called Caleb as David Waxman wouldn’t speak to me no longer , when the fitter arrived he advised me that all the shutters need replacing as they were cracking and warping again I was sending emails and got false promises until I sent an email a few months ago to find that I had been blocked so it’s 4 years since I had these shutters fitted by cool shutters and they are far from cool I have to look at these every day and now they have changed there number don’t even know if they exist anymore but if your thinking of using these guys don’t bother as as soon as they take your money they don’t give a toss I am now looking at legal action

"I cannot see where these five star…"

I cannot see where these five star reviews are coming from, our experience was in 2022/23 so quite a while ago now and it was as appalling then as it is now. We were given a 12-14 week delivery date, 10 months later after being told stories of how they were being held in a port in a container to they were coming by train from China ( a possibility I know) we finally had them fitted. I was so relieved after a ridiculous amount of stress that I didn’t write a review. As others have said, an awful company, don’t give them any money, get another company even if they cost you more, it’s worth it for your mental health

"An update from my previous review in…"

An update from my previous review in November ……. I got my money back via my bank on the 2 deposits I had paid , one deposit on my Debit Card and one deposited on credit card ( both recovered via Nationwide B/S)

Full details of how are fully detailed in “Mr Nevergiveup’s” review

"Read this you may get your money back"

We had the same situation, firstly waited for 3 months before chasing then so many excuses it was comical. The company then moved there in coming calls to a third party reception company which tried to absorb the constant calls and order chasing. I phoned everyday for 4 weeks and I mean every day, it was clear nothing was going to happen despite the efforts.
Now this is where you might be able to claw back your deposit. If you had paid your deposit via a credit or debit card you are entitled to file a complaint to your bank to challenge the non receipt of goods. THIS INCLUDES BANK DEBIT CARDS, make sure you are able to prove all receipts with photo copies and have clear line of events diarised. The Bank is obliged to refund the deposit on a temporary basis until they are able make contact with the vendor who would be forced to return the deposit if can directly. Only then the temporary deposit is returned back to the bank. In this case the company has vanished albeit still trading so its highly unlikely Cool Shutters would be able to act. The more Bank investigations the more legal weight presses on Dave Waxman and his merry men. Ultimately this will lead to a conviction for trading without the intent to supply (5 year prison sentence if proven guilty). i hope you are all able to find a refund through this method, not a lot of people are aware of this protection offered by banks.

"Don't order from this Company."

I am in the same boat as many other people. I paid a deposit in February last year and was given a lead time of 14-16 weeks as the blinds are bespoke and also an unusual shape. I started chasing the company once the
16 weeks passed and eventually managed to speak to someone who was very apologetic and said there had been a clerical mistake and for some reason, the order had never gone through to the manufacturer. However, he'd spoken to them now and they were going to fast track my order and Cool Shutters would look at giving me some kind of discount on my final payment by way of apology. Bear in mind I had used this company in the past and had been pleased with the service and the quality of the blinds and I REALLY wanted the new blinds, so I said okay, I would wait another 8-10 weeks. Another 12 weeks go by and still no sign of the blinds. When I start chasing again, I get no response at all this time. I've tried calling and emailing on a regular basis. And this morning my latest emails have just bounced back. I fear this company is going into liquidation and we are all going to lose our money. What is unforgivable - and fraudulent - is that they continued to take people's deposits knowing that they weren't able to deliver. And they also blatantly lied to me about the clerical error. There was no clerical error. They were merely stalling for time.

"Should be an option of zero stars"

Should be an option of zero stars. AVOID! Ordered shutters in August, told 14 weeks lead time, had zero correspondence, ignoring emails. Just ghosting me (and everyone else that has ordered from them in the last six months by the looks of it). Deplorable company. I of course have reported to Trading Standards. Hoping others will do the same and they get shut down. How they can continue to take people's deposits, we're talking thousands of pounds across all the deposits they have taken, and not follow through with the product is disgusting, and quite frankly I don't know how they sleep at night. What disgusting human beings. SCAM!!!

"Avoid at all costs, save yourself money"

Currently pursuing County Court claim for refund of deposit. Company stated they have "lost" goods and not refunding money paid. Wondering if they even ordered them. Multiple complaints against them for taking deposits and not supplying goods. Hallmark of a scam or company trading while insolvent.

"Don't bother ,im asking for a update…"

Don't bother ,im asking for a update this company has blocked my number.ber the boss blanks my messages 0 stars if I could