"Frantic Frightful Doors."

Terrible doors produced by this frightful company. Taylor Wimpey should wash their hands of this company.
You should be thoroughly ashamed of yourselves.
All your doors let in water and won't lock.
DISGUSTING.

"Shocking Quality…"

I have lived in my Barratt home for near 6 years and we are now getting a 4th front door fitted as the doors keep bowing and it is not in any direct sunlight. The back door also had to be replaced. I definitely would not recommend this company as the doors do not last and they let in a terrible draft.

"1 year 4 months for a replacement"

Moved in to a new build with Taylor wimpey in 2019, reported a faulty door in November 2019, new door was not delivered until December 2020. Now been told also need a new frame in December 2020 and Taylor wimpey were promised delivery of the frame twice last week and the week before. Think Taylor Wimpey should cancel your contract as this does not bode well for their clients.

"I brought a trade range door from IG…"

I brought a trade range door from IG last year and it has been perfect. Thank you.

"S**T DOORS STAY WELL AWAY!!!!!"

I fit these doors on a regular basis on site and have never had one that works properly you've always got to mess around with it to get it to work and 6 months later by the time the customer moves in it doesn't work again!!! We even had the IG Doors rep out and he even admitted they don't work properly!!

"Unethical behaviour capping off poor service"

IG Doors have done front and back door for my Redrow new-build. Had to have the back door replaced, but it took over a year for them to do so. It was badly aligned and wouldn't lock!! Then I complained about the new back door letting in bucketloads of air. Nothing got done about it, and then Covid hit so I didn't want anyone in my house (I live with a vulnerable adult), and now they are saying it's out of warranty. What a joke. Covid is sorting the companies who give a toss from the exploitative. They basically let the clock run down on the complaint that was initially lodged so far within the warranty they haven't an ethical leg to stand on. The window company Redrow uses went out of business (pre-Covid), the door company should follow suit.

"AVOID AT ALL COSTS!!!!"

Absolutely horrendous company - avoid at all costs. After purchasing a door from them in 2015, it took until March 2016 and 5 replacement doors until we had one where the paint wasn't peeling off or the handle didn't need repairing. After 4 years (after being told that the door was guaranteed for 10 years with no indication that different parts of the door had differing lengths of guarantee) the same issue that I had with the previous 5 faulty doors started to happen again, and in the same places. I was told that the paint was only guaranteed for 4 years and they could only offer me a top up pen! I enquired as the length of time they could guarantee it to last after being topped up, and I was accused of being ungrateful, and they withdrew their offer!!! The customer service is the worst I have ever experienced. PLEASE AVOID AT ALL COSTS!!!!!

"Avoid"

Had a day booked off work for over a month to have my door replaced. Called them twice the day before to make sure it was still going ahead. I was told the engineer will text the evening before. I didnt receive a text until the mornin he is due, telling me the door is not ready and appointment is cancelled. Awful company. Avoid at all costs

"Crap product even worse aftercare"

Absolute s**t doors. Poorly made and designed. Ongoing issues and a door that doesn’t stop leaking. No response from the aftercare team. Would advise anyone not to buy any products from this company

"Rubbish product, rubbish customer service."

They make doors that let in the rain and wind, even when they are closed.
Customer service that treat you like an idiot, if you are a developer, dont care how cheap the doors are, THEY ARE NOT WORTH IT.