"Great job, Diana!!!"

Diana provided top-notch support, answering all my questions promptly and thoroughly. Her expertise, professionalism, and friendly approach made the experience exceptional. Thank you, Diana, for your outstanding assistance!

"Carefully explained"

Carefully explained
Trinity carefully explained the steps and was very kind and professional.

"Arianna was so very helpful and…"

Arianna was so very helpful and concerned on why I had to cancel my debit plan. I truly appreciated her kindness and concern.

"Very personable"

Very personable, explained everything very well, made me feel comfortable

"Rick was helpful and empathetic"

Rick was helpful and empathetic. patient through the process of describing a new settlement offer. Not robotic as some can be.

"Beatrice was thorough at going over…"

Beatrice was thorough at going over everything we needed to understand. She was very patient of our questions and concerns with going forward in becoming debt free.We both felt at ease talking with her.

"Rick was amazing"

Rick was amazing. He is so knowledgeable and stayed on the phone with me until I had a resolution. He definitely deserves to be number one contact for your company. Thanks, Rick.

"5 Stars"

Josseline Perez was very helpful, friendly, and patient during the welcome call. Give her a raise!
Give Keonee Paulino a raise too, he is who helped me on the initial call and got me set up in the program.
All my interactions with this company have been pleasant and informative. Keep up the great work yall!

"Oscar"

Oscar, The Custome Service Rep, deserves a raise or at least a "Gold Star" or a Pat on the Back for all his help this morning, September 12, 2024.
D. Scott Easton

"We hired Alleviate Financial Services…"

We hired Alleviate Financial Services in April 2023 and paid them $14K to assist with the reduction of our IRS tax debt. They have done nothing to fix the situation which in turn has escalated all of my problems with the IRS. Yes, they have made my situation worse than it originally was, and they have NEVER spoken to the IRS on my behalf. I have days before the IRS will seize all my assets, bank accounts and home. Alleviate does not care and says anything just to get me off the phone. I have been directly lied to, my account has been transferred to multiple people and no one has helped. Alleviate assured me that everything will be fixed with the IRS within 10 months, it has been 17 months to date. Alleviate tells me what they think I want to hear, but has failed to meet their obligations with regard to my situation. Since Alleviate has breached their contract obligations, I want my money refunded immediately and to terminate my contract with them. Disappointment would be an understatement of my interaction with this company.