Luvanto
Keith Pritchard
"Expert technical advice."
We recently renovated our kitchen and utility room, we needed someone with knowledge of our chosen stick down flooring and we were put in touch with Phil Stock the technical expert. He gave us all the information we needed in order to progress our job correctly, nothing was too much trouble for him and his knowledge and expertise was invaluable, he was a pleasure to talk to and went out of his way to solve an issue we encountered. He is a absolute professional, a credit to himself and luvanto and we cannot recommend his advice strongly enough.
Rodger
"Good customer support"
We have supplied and fitted Luvanto dryback for about 5years. We have had adhesive issues over the last 2 or 3years and have tried different adhesives to find an effective one. At the end of last year we were asked to trial QA universal adhesive by Phil at technical. This adhesive has been brilliant in wet set and pressure sensitive conditions. It's easy to spread and has now become our adhesive of choice for lvt. It is also very good with sheet vinyl.
The technical expertise from Phil and his helpfulness in helping us to solve problems with a couple of jobs has been second to none. His ethos is I am here to help. That doesn't mean that he will give you everything you want . But he will help you to solve the problem. I have to say that I have experienced one of the best customer service support experiences that I have ever had from a flooring manufacturer
Neil Millinson
"Opening a new shop in Cramlington…"
Opening a new shop in Cramlington Northumberland. Had several floor suppliers out to get quotes for supplying LVT flooring. Luvanto was one of the best. Big thumbs up to Juliette. Needed some advice on various products and more know how on subfloor preparation. Phil spent 2 days going through it all great knowledge of more or less everything needed. Ordered my flooring for my shop floor a couple of boxes damaged got replaced next day. Been putting down click and glued flooring down last few days. Looks great and easy to work with. Can’t wait to start selling this stuff. Neil The Floor Wall Door Store
Grant Allsop
"Brilliant Company"
Brilliant company, they have been supplying me for years now. I came across an issue (Not product related) and Phil Stock, sorted everything out in a professional and efficient manner. Highly recommend.
Chris Bell
"Issues but resolved quickly"
Ordering our flooring was easy, it arrived the next day which was great service.
Unfortunately we came across an issue with the tiles when installing.
A Luvanto technical support employee quickly got in touch about ways to resolve the issue and offered to replaced the faulty packs ASAP too.
We were able to sort the problem between ourselves and luvanto the same day so our customer still got their nice new floor on schedule.
Josh
"Great quality product"
Having used luvanto previously with no issues. I decided to push the product more. The latest order was circa 60m2 of contemporary herringbone for a full ground floor. This new product I would even say surprised my previous product experience, it looks absolutely fantastic, comes in a nice size pack so you’re not constantly opening boxes every two minutes, it fits together a dream and is one of the nicest products I’ve worked with in terms of cutting and comes in at a good price.
craig emery
"Love Luvanto"
Love Luvanto. This is the third large order we have placed and it was 220m2 for a showroom. Always promt delivery, well packaged and goes together a treat. Can not fault the product or service received. Will definitely be using a lot of this LVT for the foreseeable future.
Neil
"Good product"
Good product. Fast delivery. Fitted together well.
Bought Luvanto LVT Lakeside ash for a bedroom. It was bonded with Mapei Eco4lvt Adhesive. Very happy with the product and how it performs.
Helene Sherriffs
"Click Vinyl & Customer Service"
We had an issue with the click vinyl with the flooring not prepped sufficiently for the product and the joiner continued to fit it. Unfortunately the floor then started to crack and unhappy client. We got Phil to come on site and do his thorough tests, he was polite and extremely competent. The outcome is positive with alternative suggestions offered and dealt with fairly. Thanks to Phil we got out of a tricky situation and hopefully will soon be able to rectify this fully.
Scott
"Luvanto, 5 star flooring and 5 star service!"
You are left spoilt for choice from designs and size of material, Luvanto seem to cover it all...
Also, with a micro bevel that highlights it's characteristics and with realistic embossing to each desired design you're really left with a designer/bespoke looking floor. Hands down one of the best on the market for LVT and can't fault it from product to all the hardworking team behind the scenes.
Luvanto, 5 star flooring and 5 star service!
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