"Rectifying a fitting issue"

I had a product query to a floor that had already been laid as I was having issues with the click system. I contacted Phil from the technical department who dealt with this from start to finish. A site visit was conducted and the communication and advice lead to a very satisfactory outcome. Can't fault the process and protocol as companies need to be praised for turning negative situations into positive conclusions. We have used Luvanto products for the last 3 years and never had any prior issues and will continue to use them due to the way this isolated incident was handled.

"Perfect if fitted correctly"

Have fitted hundreds of square metres of glue down herringbone from luvanto and as long as you use the correct smoothing compounds, adhesives and cleaning products, you will have a fabulous floor for years to come.
The product itself is very hard wearing and comparable to more exclusively named brands which will also scratch if care is not taken.
When fitting the product, sometimes the burr of the back of the product needs to be trimmed to get a tighter fit, however both the universal and high temperature glue are a joy to work with.
All in all I would definitely recommend Luvanto glue down LVT

"Huge thankyou to Philip Stock at QA Luvanto"

I thought I’d post an honest review of a new to the market adhesive I’ve recently used. Luvanto Universal Adhesive by QA. I’ve been been using KE66 for a long time now and never had a reason to change until was given a tub of 10kg Universal adhesive to try out by Philip Stock, National Technical & Training manager.

Honest review is the glue is awesome but awesome in a different way. As a retailer it’s priced extremely competitively and would give a decent margin if sold by m2. As a fitter, it spreads like butter. I found it much lighter to spread but extremely tacky within a couple of minutes of gluing out. I tried it in both wet set and PS applications and it faired extremely well. This is a hybrid adhesive so works well in most conditions tested.

The smell is a very natural smell, no pungent solvents and the Product itself felt extremely clean to use and it was easy to spread. It grabbed instantly after a couple of minutes and lateral movement seemed to be stopped however pulling movement allowed replacement of planks easily enough.

There’s a slight blue tinge to the adhesive itself, this is helpful as the glue sets to help see where your line is especially on plyboard compared to the typical cream colour that blends in!

All in all a cracking product and I ’d recommend trying a tub! Fitters will love it!

Thank you phil for allowing me the opportunity to be apart of your trials and your technical help that continues to assist me in my day to day.

Your knowledge and service is a credit to Luvanto.

"Technical assistance"

Spoke to Phil I’m technical for the second time and his knowledge, expertise and advice is second to none. Great help when deciding on a product.

"I used Luvanto Design for my lounge"

I used Luvanto Design for my lounge. Great quality flooring, really helpful customer services.

"A family firm who care"

We have dealt with Luvanto since their first day of trading. We have always found the staff to be fantastic. The quality of the product is excellent and the fitters never complain about the way it cuts or fits together. A family company, Luvanto are focused on pleasing us the retailer which helps us please our customers. Much nicer than dealing with one of the huge companies which can be like call centres. Keep up the good work

"Very poor"

Very poor! I've been in the trade over 20 years.laid over 25sm for a customer, the product hasn't even lasted a year! All the faces have peeled off! Rather than accepting it was a bad batch they made up any excuse to avoid honouring the warranty!ruining my reputation in the process!cliftons supplied it and I've been waiting 3weeks for a call back! Avoid it!!!!!

"Ridiculous amount of scratches"

We had this installed 6 months ago, its ridiculous how easily it scratches the edges have risen too. Very expensive mistake, it's meant to last 25 years, I don't think it will last 5.

"Bought 17square metres of the Luvento…"

Bought 17square metres of the Luvento Pro concrete floor had high performance screed laid & 1mm membrane for vinyl laminate. The click system dosnt stay clicked when walked on. Had to take it all up & replace with vinyl laminate that went down perfect. Waiting to hear from company to admit bad product. Will not use again 😡

"Do not touch their LVT"

I bought LVT for the whole downstairs of my home. It was fitted on a new build property of about 10yrs old. The subfloor is concrete and is flat yet literally a week after fitting some edges started rising. Over the course of 3 month so much of the corners lifted and was consistent from the front of the house to the back. The shop, nor the fitter nor Luvanto are willing to admit its a product fault and all blame the subfloor. I have just had the LVT lifted and my subfloor is good enough that 3 other fitters say it does not need screeded.
Im now left to purchase another floor and pay to have it fitted.