"Worst customer service ever"

Worst customer service ever! I placed an order a month ago that never arrived. I have tried, countless times, to work with customer service to find a resolution; being disregarded every time. They are telling me to contact the post office, which I've done and been redirected back to the seller. Do not order from VaporDNA. Save your time and money and choose another company.

"Made well over 5 orders with them"

Made well over 5 orders with them, quick and efficient to Europe. Best shop out there.

"VERY low prices (like half local) and…"

VERY low prices (like half local) and product which simply doesn't exist - RPM5 Pro 100W (had 3 batteries from OLD RPM5 Pro 80W, which has some issues, but still works fine) this is an upgrade.

Ordered 2/17
from CA to FL
Received 2/21

The shipping and extra stupid sign fee (thanks GOP) were expensive, but still better product than exists at any nearby smoke shops for less.

THANKS... also the Graham Slam juice makes me a human air freshener - it smells really nice

"YOU CANT REACH THEM!"

They never get back to you. 'Contact us' at the website wont work and they dont get back to emails. I just want to return my very late (its been a month since ordered) package from usps, im asking for instructions since there is non on the website yet nobody writes back. No phone number as well!

"Delivery"

I ordered on the 10th of Dec…

It has gone to LA to Manila Philippines and then back to LA. WTF…

GIVE ME MY MONEY BACK OR SEND IT FASTER!!!

"Vapordna is a great company "

I ordered a aspire raga aio and a drip tip and unfortunately the drip tip I paid for was out of stock so they responded to me quickly and asked what they could do to make it right and gave me another drip tip that I picked befor they shipped my package the delivery of my products where perfect and on time great company great customer service I would so recommend them for anyone looking for there vaping products thank you vapordna

"Pleasantly surprised "

Haven't ordered from them in a few years because of the bs adult signature fee but they dropped it so I figured I'd give them another shot and I have to say I'm pleasantly surprised my order arrived in 4 days with no problem will definitely order from them again

"Excellent customer service!"

VaporDNA doesn't disappoint. Their customer service was so helpful, understanding and quick! I had an issue with a few defected (bad batch?) vapes and they were quick to resolve this issue. Their response time is what attracts customers like me. Great service!

"Customer service is finding a needle in a haystack"

I tried to place an order through the site using SplitIt. My card was QUADRUPLE charged and the order apparently didn't go through. The customer service is ridiculous. How are there three companies involved in a $40 payment and not a single one of them has a working phone number?

"Great company, High quality vape equipment"

Great quality vapes, great pricing, and one of the lower priced shipping charges that I've found. Shipping is a little slow, but the vape products and pricing is worth the extra day or two wait for your order. I recommend vapordna if your shopping for vape equipment online.