"Ms. Crystal with Kibo is Awesome"

We have been using Kibo for a little while at our small pharmacy for card payments when our old system was charging us way too much. It has been great and the support is wonderful. Ms Crystal has helped us in all our learning curves and helped me today with an especially annoying refund that would not work because of the credit card company. She walked me through it and it was finally fixed after weeks of back and forth with the customer and bank. Thank you Ms Crystal. Highly recommend.

"Maria"

Maria, my rep, responded quickly to any of my questions or requests. She is very accessible. She picked up almost anytime we called and if she missed our call, she would call back shortly.

"Shirley is amazing to work with"

Shirley is amazing to work with. Knowledge, competent and efficient. Made the transition seamless.

"My previous review was a 3 star…"

My previous review was a 3 star "Everything is as expected, except we're still having trouble with virtual credit card payments from insurers. . .the help line has had us waiting a week so far so we're backed up on insurance payments."

I would like to say that my issue was quickly resolved & I currently rate Kibo 5/5 & Crystal was a huge help to us!

"I've been dealing with Shirley and she…"

I've been dealing with Shirley and she has been so helpful for when the times I've needed her. Thank You Kibo for everything and thank you Shirley being such a wonderful contact to reach for help!

"Everything is as expected except "

Everything is as expected, except we're still having trouble with virtual credit card payments from insurers. . .the help line has had us waiting a week so far so we're backed up on insurance payments.

"Reasonable rates"

Our credit card processing company was charging as much as 13%. The rates have just kept going up. Ridiculously unfair for us to have to absorb that for our patients. 3.75% is reasonable and the patients pay that now. We haven't had any complaints thus far.

"We have been quite happy to date"

We have been quite happy to date with Kibo pay. The system and setup was extremely simple and it is helping us to save a lot of money in fees.

"Maria at Kibo Pay"

Maria is such a charming, smart and helpful young woman! She explained all aspects of using kibopay and was very easy to use! She has made our lives simple and financially rewarding! She always replies to my questions. She is the best!! THANK YOU MARIA!!💕❤️🥰🏀

"Love working with Shirley from Kibo"

Love working with Shirley from Kibo! Number 1 she is available and accessible to figure out any issues in set up or any other part of the process. In todays market customer service seems automated and I really appreciate able to communicate on the phone by text or voice to get the job done! Number 2 the systems that are offered work great and the customers are satisfied too which makes my job easy!