"First time I have used this site"

First time I have used this site. Order went through with no problems received email saying delivery in two days received it a day early all present and correct. Pleasantly suprised.

"Great choice but could improve"

Great shame here as the choice of products at thedrinkshop is second to none. My order for Christmas arrived on time but one item was missing. I was promised a replacement in the post the following day (20th December) I am still waiting and the big day has now passed. We had to buy 2nd choice drinks for our guests which was not the best. Plus the additional expense of course.

"Terrible"

Terrible. Ordered drinks on the 10th December and was given a delivery date of the 6th January.
How can it take almost a month to deliver a few beers and bottles of tonic?

"I ordered 24 bottles of tonic water via…"

I ordered 24 bottles of tonic water via Amazon and they send the wrong one, of course the cheaper one.
As they are not able to deliver me the more expensive one (I ordered) I assume that this is a kind of 'business model'....very sad and very bad...

"December Review"

December is here yet my order arrived a day ahead of schedule. Great service and a fantastic inventory with competitive prices.

"Ignore the absurd negative reviews ... trust me"

I clicked on this review page as I misfiled my DrinkShop bookmark. I was appalled to see a few slanderous reviews, how you published them is beyond me. I’ve been a regular customer for about five years and found their service, advice, pricing, packaging and deliveries spot on. Perhaps these relate to a fraudulent imitation site as all complaints seem to be around the busy Christmas period. I also find it most odd that a complaint directed at a courtier service is reflected on the retailer. I recommend the DrinkShop without hesitation ...

"Honest."

Honest.Tracking service was a bit odd.Yet...worth the surprise delivery.

"Really disappointed. Delivery never arrived."

Really disappointed, I ordered a few items and payed extra to have them delivered Las Saturday, as they were part of my wife's birthday's present and it never arrived. Is a shame, I spent my whole Saturday waiting for it to be delivered and I payd more for a satirday delivery that never happened. I'm still waiting for the parcel just in case you are wandering... Awful. It was the fourth time we ordered from them and never had any problem before. This is unacceptable.

"Awful and unacceptable service"

Purchased a gift for a colleague to be delivered 21 December 2018, and they still have not received it on the 27 December 2018. They use DHL who lied and said they tried to deliver. This is not true as recipient in situ at the alleged times.
Never again will I purchase from this Company as it took them all their time to offer an apology.
Update: DHL HAVE NOW LOST THE PARCEL!!! To give The Drink Shop some credit - they are now going to send another parcel to the recipients home address, but unfortunately it's still DHL, so we shall see whether they manage to deliver this time.

"case of 6 bottles ordered and paid for - only 5 delivered"

Ordered and paid for a case of 6 bottles of a nice New Zealand Marlborough Sauvignon Blanc - delivered today, box sealed and found only 5 bottles in the case. Was ordered as a gift. How annoying and disappointing.