"Very happy"

Ordered a John Smedley cardigan ,quick delivery and garment was as stated .Would buy again from smith & Morris

"Barbour jacket"

Very pleased with purchase, cheaper than high street and delivered as stated

"Absolutely fantastic service"

I ordered a Barbour jacket with standard postage. I wasn't convinced it would arrive in time for my trip. I contacted customer service and was taken care of in a timely manner - she added a personal touch and made sure my jacket got to me in time.

"Quick and easy shopping, very nice item"

As a foreign customer, I found shopping at Smith&Morris easy and convenient. Very nice collection of Barbour jackets that are not easily found on the continent.

"Excellent service"

I ordered a Barbour jacket for my husband's birthday. I was notified fairly quickly that the item was out of stock but would be despatched within 7 days. I was kept updated and the jacket arrived as promised. I would recommend this company.

"Brilliant Barbour retailer!"

After searching for a Barbour Bonner jacket for months Smith and Morris e mailed to say that they had one in stock, it was posted out on time. Brilliant service! Would use them again! Would recommend.

"Great service"

Quick delivery no hassle well packaged

"Excellent service & product"

Was searching for a particular Barbour style jacket for O/H & after going on their email list - it came back into stock & we have it for his Birthday today
He is surprised & chuffed

"Thanks for quick response"

I ordered several items from this site.
Never miss, Never mistake and Never Delayed.
Very very good.

"An order abroad"

I placed an order from abroad: a few unexpected costs arose following an initial delivery error by Smith & Morris. I feel that a business offering a truly excellent customer service would have offered to absorb these costs; that said, I cannot fault the efforts of the Smith & Morris's customer service agent, who was unfailingly polite and helpful throughout.