"Very satisfied costumer"

Shipment was prompt and the jacket is great. Small flaw were the expensive shipment costs to Germany.

"A GOOD COMPANY TO DEAL WITH."

EXCELLENT SERVICE.

"Excelent service"

I ordered my boots on the Friday and received them the following Monday post free ,I don't think this can be bettered and would recommend anyone to use this company,I will certainly use them again in the future.

"fast post"

very quick service, the parcel arrived in two days,

"Great aftersales service"

Have had to return 3 products lately due to faults - manufacturer issues, nothing to do with the store.
Great after sales service, no quibbles, done quickly and efficiently by friendly staff.

"Excellent service"

Ordered new Barbour Steve McQeen 9665 jacket for my son's belated Christmas present on a Sunday evening, chose standard delivery & jacket with us a couple of days later. Received confirmation order e-mail and confirmation of despatch with tracking details. My son is really pleased with the service & loves his jacket. Thank you!

"Service"

Excellent service will order again .

"Fully reliable"

Fast deliver and quality sweater.

"Pullover purchase"

Great price, excellent service & quick & on-time delivery to the Antipodes.

"getting a waterproof jacket in February / March 2015"

I ordered a jacket of Barbour's International line and asked for delivery to continental Europe, while I was working outside the EU. Many German online retailers will not do this - or they only deliver to 3-4 neighbouring countries.

Smith & Morris facilitated the purchase by:
- having a good range of products (in many colours and sizes),
- having a user-friendly and well-structured homepage
- being flexible (as to many payment and delivery options) and
- by having a very kind and competent customer service (thank you, Gail)

To cut a long story short: I know where my Barbours live, from now on.