"Highly recommend"

Very easy to work with. Flexible when I changed the pick up date. Quick response when city permit required insurance information. Pick up and delivery were on time. Pleasant driver. Proffessional, patient Office staff 😀 Highly recommend.

"Successful move"

Wanted to take the time to share that renting from Cool Box was very organized, friendly, professional and most importantly fit our budget. For example, most rental places want a monthly rental. Cool Box offered a two week rental. This was perfect for us. We just need to move items from our small office for carpet removal and needed a secure place for a week or two. Cool Box Portable storage made it very manageable. Thank you. We had a successful move and with no effort with little worry.

"Delivered on time and placed in the…"

Delivered on time and placed in the designated space. Removed in a timely manner. Clean unit; adequate storage space

"RAT INFESTATION - DO NOT RENT HERE!"

RAT INFESTATION - DO NOT RENT HERE!

I left my things in a pod for 1.5 years. They returned it to me 5 hours late and the unit was full of rat poo. As I dug deeper, every single box had rat nests and rat poo and urine on everything! Everything was ruined. My couch, bed, all of my clothes, all of my dishes and pots and pans were covered in rat urine and droppings. My clothes had been eaten and turned into nests. Everything gone!! Then I file an insurance claim with the insurance they offered. But they failed to point out that the rat infestation which other customers have complained about is NOT COVERED WITH INSURANCE! There is a maximum coverage of $750. So I lost over $13,000+ worth of my things (not to mention the things not replaceable) and after jerking me around for 3 MONTHS they offered me $750!! It's insulting!

This place is a total scam! They store these pods OUTSIDE, exposed to the elements and rodents. And then exclude water, mold and rodents from the insurance (which are all of the things that can go wrong with your pod).

I REPEAT, DO NOT RENT FROM THESE PEOPLE! DON'T DEAL WITH WHAT I AM DEALING WITH. I LOST EVERYTHING I OWN!!!

"Communication was great"

Communication was great! Response was awesome!! Very pleased.

"Good"

Besides having to call coolbox back and have box rotated due to person dropped the box off backwards... Things were great.

"Cool box was a very helpful experience"

Cool box was a very helpful experience. Saved us thousands of dollars by allowing us to move ourselves.

"quick to deliver and pick up"

quick to deliver and pick up

"Highly Recommend Cool Box"

Cool box worked out great for our business remodel. I needed to free up floor space in our salon (Forever Beauty Hair and Nails, Milpitas, CA) and be able to receive new items for the remodel. This enabled me to continue operating the salon with minimal down time. The storage had ample space and stayed remarkably cool, which helped keep beauty supplies from overheating in the middle of the summer. Overall, I am 110% satisfied and highly recommend Cool Box.

"Customer service was helpful"

Customer service was helpful. Drivers and deliveries were on time. None of our storage items were damaged in transit.