Purple Granite

Builders, Makers and Materials
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118 reviews
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Customer Reviews about

Purple Granite

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robin

5.00/5.00

"Excellent job"

Welcome to the world of excellency
Job done well, quick and with no dramas

20/02/2025

Jenna Hoare

5.00/5.00

"Excellent Service"

I recently had my kitchen worktops fitted by Purple Granite, and I couldn't be happier with the result! From start to finish, the team was professional, efficient, and extremely knowledgeable. The quality of the granite is outstanding, and the fitting was done to perfection. They paid great attention to detail, ensuring a seamless finish that has completely transformed my kitchen.

The customer service was also fantastic—friendly, responsive, and happy to answer any questions I had. If you're looking for high-quality worktops and expert craftsmanship, I highly recommend Purple Granite. A five-star experience all around!

20/02/2025

customer

5.00/5.00

"Very pleased with Purple team and…"

Very pleased with Purple team and worktops. From the start to finish they have provided an exellent service. Each step was explained well and thoroughly. Would recommend everyone to use them for new worktops 😊

18/02/2025

Salman Rafiq

5.00/5.00

"Outstanding Service and Craftsmanship"

Outstanding Service and Craftsmanship – Highly Recommend Purple Granite!

I recently had a quartz worktop installed by Purple Granite, and I couldn’t be happier with the entire experience. From start to finish, their professionalism, attention to detail, and customer service were exceptional.

The team was incredibly helpful in guiding me through the selection process, ensuring I found the perfect quartz to match my kitchen. The installation was carried out with precision and care, resulting in a flawless finish that exceeded my expectations. The quality of workmanship is second to none, and my kitchen now looks absolutely stunning!

I highly recommend Purple Granite to anyone looking

14/02/2025

Julia Pepler

5.00/5.00

"Excellent service and quality workmanship"

Purple Granite provided an excellent service from start to finish. They were really helpful in the showroom in Worcester and quickly arranged a date for fitting.
The team that carried out templating and fitting were brilliant, working with professionalism and not leaving till everything was perfect. The worktops are stunning, thank you Purple.

03/02/2025

Mike Audus

2.00/5.00

"would love to have given 5 stars but…"

would love to have given 5 stars but cant for a few reasons..

picking out the top and dealing with the initial phase went well. it all started going wrong as we approached the delivery phase.

the team at PG decided they could install a day early which then meant i was being chased for payment sooner than anticipated. The guys who turned up for the install were great but the splash back for the wall behind the cooker wasn't as planned during the stencil phase. This mean't the job wasn't completed as planned and another visit had to happen. Also turned out that the rather large splash back wasn't securely glued to the wall in the first place.

when they did arrive the install team refused to bring out from the van the replacement splashback unless i paid the balance. this i consider unreasonable as the contract and service wasn't performed right the first time. in the end i had to negotiate with a rather cocky installer that i would do half up front and half when they had it out the van and installed it.

they installed it and we accepted it however we then found that the backstands supplied hadn't been bevel finished either ... these are sharp enough to slice a tomato if you wanted to.

paid a lot of money .. splash back should have been right first time and certainly don't appreciate being held ransom for payment on a contract that wasn't fulfilled in first place as quote/planned.

23/01/2025

Liyakat Hawa

5.00/5.00

"Excellent professional experience"

In planning the purchase of a new kitchen, I did what most people would do and that is to approach different kitchen providers. In my case it was Wren, Homebase and Howdens. It was interesting to see that the Quartz worktop prices were very high and variable with each of the kitchen providers. I therefore embarked on attempting to receive quotes from four of the leading online Quartz worktop providers. They all claim to be the best as you would expect. However, the price for this particular Quarts Worktop by a manufacturer called Silestone was surprisingly much cheaper than the kitchen providers by at least 25%. I chose purple simply because they were the cheapest quote and provided rapid responses to my questions and quotes. I found Laura to be particularly helpful but my dealings with every other person that I spoke with telephonically was equally good. Having paid the deposit, I was provided with a date for the template fitting and was kept in regular communication via email about the appointment. Chris the templater arrived on time and described exactly what he was going to do. I had an area on the worktop which required a slight curve to enable a larder door to open without touching the worktop overhang and he managed to design this for me without any problems. As soon as Chris had departed, I received an email informing me the worktop was being fabricated and an installation date was provided. I was surprised to find that the installation date was only five days after the templating had been completed. The fitting process was performed by Luke professionally and with great care. Where small adjustments were required, such as increasing the size of a tap hole, these were undertaken prior to departure. A great amount of time was spent in aligning the joints and Luke was particularly keen to ensure that the colour of the joint adhesive was matching the worktop. At the end of the installation, information was provided as to how best to look after the quartz worktop and the entire kitchen was cleaned up prior to departure. There was a slight error with the cut out in the bathroom sink which Luke had made a note of an informed me that I would receive a call from purple the following day. When I spoke with John the fabrications manager, he informed me that he had noticed this particular error and that he would be replacing that worktop for me in due course. I chose purple purely because I found them to be the cheapest as I had a very limited budget. However, I was not expecting the level of service and professionalism that I have received during my entire purchase experience with purple. For anyone who is considering purchasing a Quartz worktop, I would urge you not to buy this from any kitchen supplier and would wholeheartedly without reservation suggest that you contact purple as your first port of call.

20/12/2024

Chris

5.00/5.00

"Purple Granite kidderminster…"

Used Purple Granite from kidderminster had an Excellent experience from start to finish Laura helping us to choose our Quartz worktop to the Excellent fitting job carried out by their team would highly recommend we love our worktop..!

07/12/2024

Haydn Moss

5.00/5.00

"Excellent Experience "


Review of the job. The whole process was fantastic and smoothly implemented. From the start the welcome sales team were very knowledgeable and amenable. She made it easy for us to choose. The template team were very polite and professional and the fitters Terry were excellent, very friendly and very efficient. We were very pleased with finished result. They also provided excellent information about caring for our product. We would recommend Purple Granite to others. 5*

07/12/2024

caz

5.00/5.00

"The best experience with Purple 💜"

We had our worktops fitted a few months ago by purple granite and wow! They are absolutely amazing, the team was so helpful in helping us choose. We even took a cupboard door to put next to the large showroom samples. Nothing seemed like too much trouble even when we raised a concern over an end panel the team were happy to send someone to correct this with no questions asked at all! We have been so impressed we have referred to both our neighbours who have now also used purple and both are so happy with theirs too! We couldn’t be happier thanks purple 💜

19/11/2024
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