Shower Bay

Hospitals, Clinics and Labs
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300 reviews
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Customer Reviews about

Shower Bay

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Steven Oda

5.00/5.00

"Do not sacrifice for less! Product is a true blessing!"

Incredible product to allow my wife to shower inside of her bedroom because she was unable to walk. Also, exceptional customer service whom promptly answered all my concerns! Quality of life for your loves ones is priceless!

01/03/2024

Joseph D'Souza

4.00/5.00

"It was simple to set up except for the…"

It was simple to set up except for the tap connection. We ended changing the tap as the old tap had a flex spray nozzle.

20/02/2024

Customer

5.00/5.00

"10+ STARS"

To say, Shower Bay and Russell have been a godsend is an understatement! From the moment we ordered the shower for my husband's mother, Shower Bay has been wonderful.

The VP of the company called us prior to shipping to make sure there wasn't anything else we might need for the installation. Unknown to us at the time, was that his parents laundry room sink wasn't a standard size. We contacted Russell and explained the issue and Shower Bay sent us an adapter kit that converted their sink faucet to properly function with the Shower Bay system. Russell also recommended a rubber mat to protect the hardwood flooring.

Once installation was complete and testing revealed an issue with the shower head, Shower Bay responded and sent us the correct unit.

Thank you Shower Bay and Russell for your help and attention to detail that has allowed my mother-in-law to be able to enjoy showers again!

16/02/2024

Shirley garner

5.00/5.00

"We are very pleased with the Shower Bay…"

We are very pleased with the Shower Bay my mother can enjoy a shower now without climbing to sets of stairs she loves that it's open on the top the gentleman in customer service was fabulous and help us a lot would highly recommend this product Thank you 😊

08/02/2024

DD

5.00/5.00

"Fast transaction and fast shipping"

Fast transaction and fast shipping, no surprises. Also, cost less than advertised! Install was easy and unit works flawlessly.

08/02/2024

Jane Fowler

5.00/5.00

"Russell was very polite and helpful…"

Russell was very polite and helpful each time we emailed, and talked over the phone. I appreciate his patience and honesty while working with me.

Everything ran smoothly.

01/02/2024

Gary

5.00/5.00

"Amazing invention"

I spoke to Russell. He explained everything very clearly and direct. Everything went together nicely. My mom loves it. I love it ( I was planning to redo the 1sr fl bathroom).

19/01/2024

Sheila Torres, Connecticut

5.00/5.00

"High Quality, Helpful Product, Good Customer Service"

Russell, one of the owners, was great to work with. He answered my questions prior to the purchase. I was able to send him a photo of my half-bath faucet and he confirmed that it would easily connect to the Shower Bay.
I set up the shower in my kitchen for my husband, who has Parkinson's Disease and cannot navigate the steep stairs to the second floor full bath in my 100-year-old Cape. I set up a bedroom in our dining room downstairs and this Shower Bay is in the kitchen next to the half bath. I was able to take my Shower Bay water hoses and install them right through a small hole in the wall into the half-bath so they come up behind the toilet and right into the sink. I never have to remove the hoses from the sink and I'm able to continue using my half bath just as before for myself and guests.
I store the ramp behind the shower unit because my husband does not need it yet. I keep the shower head on his left side because he is left-handed. He is able to easily walk onto the two-inch shower base and sit in the bath chair. If he ever requires full-time wheelchair use, I will then attach the ramp. The product is easy to use, well built, not cheap. The shower head feels good, just like a regular shower with the right amount of pressure, etc. My kitchen stays dry. I put a towel mat on the floor in front of the door for him to use when he's done. I believe putting the shower head on the side wall rather than the back helps keep the floor dry. It's a good product and saved me from having to install a much more expensive stair lift or having to renovate my half-bath.

16/01/2024

Maureen

5.00/5.00

"Quality of life"

My husband had ALS and confined to the first floor of our house. The ShowerBay allowed him to bathe daily, which significantly enhanced the quality of his life. It was easy to assemble and to operate. Russell was always just a phone call away and gave us peace of mind. ShowerBay solved what seemed like an intractable problem. We were fortunate to find it. A brilliant invention! Thank you Russell.

22/12/2023

Stephen Kloss

5.00/5.00

"The order went smooth"

The order went smooth, the delivery was on time and follow up was professional.

13/12/2023
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