Shower Bay

Hospitals, Clinics and Labs
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300 reviews
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Customer Reviews about

Shower Bay

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Sarah Potter

5.00/5.00

"I don't even have the right words for…"

I don't even have the right words for how life changing, amazing, and awesome the Shower Bay is.
I can't walk/am in a wheelchair and our full bathroom is on the second floor. We're still fairly new to this and trying to make a very old home accessible is difficult, expensive and darn near impossible when you're also dealing other life changes.
I had been getting sponge baths and also carried upstairs once a week to use the bathtub and a handheld shower.

Russell at Shower Bay is absolutely incredible. He answered every question before purchase and followed up after making sure things were all good.

We got the Shower Bay via a trucking company that called to schedule drop off, then called before arrival, then went above and beyond to push it thru the door to make sure it didn't get rained on.

My husband set it up in 15 minutes!! It's that quick. The only thing that you'll need to wait on is the super cool shampoo/conditioner/soap dispenser that takes 24 hours to cure. I put that up after my first shower because I was so excited to use it.

The shower itself is AMAZING. My husband rolled me in up the ramp and I showered! Comfortably! The shower head has three settings and you can leave it on the wall so it's like you're just "taking a shower" like a standing person only in a chair then pull it down as needed to use it as a handheld. You can turn the water on and off with a push on the shower head (need hand strength or a helper if you don't have that)
No water pools up in the bottom at all while you're showering. It just drains to the pump. It's seriously just like a awesome roll-in shower without the expensive remodel

My quality of life has drastically improved since getting this. I'm so thankful it exists.

28/04/2024

Diane T.

5.00/5.00

"Perspective from an ALS Family"

My husband with ALS was able to enjoy the Shower Bay for 6 months. The warm water on his muscles helped him feel so much better. Customer Service is excellent and Russell understands the needs & limitations of ALS patients. My husband was able to use the Shower Bay until he needed his Bipap breathing machine almost continuously.

27/04/2024

Terry from Illinois

5.00/5.00

"Great Product"

Great product. The roll in shower completely meets the needs for our elder parent allowing us to assist as required once Dad is inside the Unit. Easy plumbing lets us place the Unit where no other bathing access existed prior.

27/04/2024

jimmy b.

5.00/5.00

"one of the best customer care company i have deal with "

great product with good customer care

09/04/2024

Wayne

4.00/5.00

"As advertised. "

The company was easy to deal with and responsive to my concerns. The one downside was their shipping broker said they would fly it to Hawaii for X amount of dollars, which I paid. Didn't happen. Came by barge. The Company refunded the extra I paid promptly.
The unit itself works as advertised. Only change I made was to put a suction shower holder lower on the side. Easier to use and keeps overspray in the enclosure.
Great product. I have no problem recommending it.

02/04/2024

ERIC WOOLFORD

5.00/5.00

"Had a great experience with Shower Bay"

Had a great experience with Shower Bay. I spoke directly to the owner. He was very helpful and not pushy. He was more interested in determining if it was the right fit for us rather than just getting our credit card.

I had to move my elderly mother downstairs to the main floor, where there is no shower option.
She's been taking sponge baths for the last 2 years, and this has been a game changer for us. She really enjoys taking a nice hot shower.

The initial set up was very straight forward and the quick connect water hose and drain hose work perfectly.

Very happy I was able to find this.

20/03/2024

customer

5.00/5.00

"Thank you so much has been a pleasure…"

Thank you so much has been a pleasure doing business Great product Mom Love her Showers 🚿 Bay😊

13/03/2024

Courtney

5.00/5.00

"Great service!"

Russell was committed to making sure we were a good candidate for the shower and that we were well versed in how it worked. He helped us greatly through a stressful time of trying to figure out a safe bathing solution for my mom.

13/03/2024

Ty

5.00/5.00

"My eperience with Shower Bay and…"

My eperience with Shower Bay and Russell truly went above and beyond my expectations, and I am incredibly thankful for their assistance in getting our shower operational in time for my two elderly parents to move into our house.

When faced with the challenge of needing a functional shower for my parents who connot climb the stairs to use our regular shower, Russell from Shower Bay stepped in to help us acquire the necessary parts promptly. Without Russell's expertise and dedication, we would have struggled to have a shower in place within the necessary timeframe to care for my elderly parents.

Thanks to Russell's invaluable assistance, we have been able to care for my two elderly parents comfortably and efficiently. Their exceptional service and commitment to customer satisfaction have made a significant impact on our lives.

Thank you, Russell, for going the extra mile to ensure our family's well-being and comfort.

13/03/2024

Carol S.

5.00/5.00

"Exemplary service!"

Exemplary service!! Wonderful product has made all the difference here.They were so helpful in helping us secure a Shower Bay. We have told so many people about this product!!When stairs and construction are issues Shower Bay is an answer!

05/03/2024
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