"No1 top of the list"

From the very start they llisten to me and then we talked about the job .From that time it went like clockwork the fitters arrived on time did a great job and left everywhere spotless. Top of the list next time

"A five star experience."

I have had a fantastic experience with this company. The surveyor was friendly and knew his job inside out. The fitters spent over nine hours in my home to complete the job in the day. They were very efficient and skilled at their job. They used dust sheets, hoovered and cleaned the windows. My new front door is absolutely perfect. I am so happy I chose Fitter Windows I can't thank them enough. My Son and neighbours also like the products I had fitted.

"Had a salesperson come round on said…"

Had a salesperson come round on said date to estimate of cost of new windows small UPVC x 3.
I gave a deposit £1000+ but after speaking with family was convinced to cancel order, did so by email and attempted phone call ...no response to either and no teturn of my deposit. Would never advice to use this company

"Very Disappointed with the Quality of Windows and Services Provided"

I had an extremely unpleasant experience with Fitter Windows . Unfortunately, the windows I purchased are of poor quality, and their promises turned out to be nothing but deceit.

After installation, I noticed serious issues with condensation, and the windows were not installed properly. When it comes to sound insulation and energy efficiency, it’s not even worth discussing, as it’s all just false advertising.

It’s frustrating to see that no one checks whether the windows are installed correctly. They use insufficient and low-quality insulation foam, resulting in air gaps after installation.

I want to share this experience with others so that they are aware of the real problems they may encounter. I strongly recommend looking for other options before choosing this company for your windows.

By the way, they convinced me to buy triple-glassed windows,the most expensive , but these windows are worse quality than the old ones I had!

Update

I initially wrote a negative review regarding the issues I faced with the windows, but I would like to update my feedback.
While my initial experience was disappointing, I appreciate their efforts to make things right.
They replaced some of the windows and properly insulated them with sufficient insulation foam.
I finally found some nice people in this company who genuinely tried to resolve the problems. They were very kind and attentive, making sure everything was fixed to my satisfaction.
I truly appreciate their efforts and dedication to customer service.
Thank you for turning my experience around!

"Sorted !"

Asked the company to come and fix a couple of my windows that were stuck and would not close or open properly. John arrived with a smile and sorted the windows , new hinges and realignment. Kept me informed throughout and left the areas clean and tidy. Big thumbs up from me.

"I was pleasantly surprised with the…"

I was pleasantly surprised with the work done. Until now, all other work undertaken at this property by so called professional traders has either been badly done or overpriced. This is why I undertake most of the building/diy work myself if possible.
Your fitters were pleasant and nothing was too much trouble for them. They carried on working through rain, snow and an outside temp of 2 degrees C. I did however have trouble understanding what they were saying but we managed to overcome this problem. We will see how the windows perform during the winter and if succesful will recommend your company.

"Claire was really fabulous I would use…"

Claire was really fabulous I would use this service again.

"Bad customer service"

Bad customer service, and time wasting experience

"Excellent workforce "

From the moment the two men arrived until they left over 10 hrs later they were polite , considerate and hard working . There was a slight problem when the wrong beading had been delivered but new beading of the correct size was sent out . The whole procedure wasn’t as bad as I expected as the workmen tidied up after themselves and so far I am delighted with the results . Hoping there will be no problems with the bad weather approaching .

"Poor sales experience"

We found Fitter Windows through the 'Help to buy windows' scheme. The sales guy who visited us was condescending and every question was met with a sarcastic/arrogant response. We ended up signing the contract but ended up cancelling as we couldn't fathom going with this company only on account of the sales guy. We ended up going with a company with a higher quote in the end as a matter of principle.