MiniFridge.co.uk
Gwenda Rippon
"Very good customer service,helpful and…"
Very good customer service,helpful and polite. Thank you Charlotte C 😃👍
Paul Kelly
"Website was good but had slight issue…"
Website was good but had slight issue with delivery address. I must say Charlotte resolved the problem in aftersales and resolved the issue without fuss or issue.Very professional.
I would definitely recommend this company
AJ West
"Quick & professional, great!"
Really easy to order, great customer service from Becca when I thought I had entered my email incorrectly. She responded with all the info I could have wanted before I even asked, then helpfully resent my invoice. Very quick responses too. Product is a gift, so hasn’t been used yet, but ordering, delivery and customer service has all be great!
D. S. Miller
"Naomi sorted it, no problem."
The fridge I bought broke down, so I contacted customer services. I spoke to "Naomi" who was absolutely fantastic. There was no messing around. She replied to emails promptly. She organised the collection, got the fridge checked and replaced with no trouble. A brilliant service. Thanks Naomi.
Gaynor Coleman
"Cheers for the great service Becca"
Cheers for the great service Becca. Very helpful.
Simon Beesley
"Very Happy."
Ordered an IceQ 70ltr fridge from MiniFridge. The communication was great and the fridge arrived promtly the next day. Set it up and it is now keeping our drinks nice and cold. Really happy with this purchase and company. Well done MiniFridge
Paul Holloway
"Great response time"
Excellent and speedy response from Becca in the Customer Service team today!
H.b Heather
"Damaged mini fridge"
I bought a mini fridge which was damaged on arrival.
It took some time to find a telephone number to actually speak to someone. Then a while to get someone to answer. After emailing the address I was given, Becca replied very promptly. She dealt with the issue efficiently and replied to all emails quickly.
So although I had an initial problem with the item I purchased, the service I received when I eventually contacted Becca was prompt and efficient.
Jill
"Becca kept me informed"
Becca kept me informed, responding very quickly.
Excellent customer service.
Thank you for all your help.
Andrew
"More Excellent Support from Charlotte"
Mini fridge failed after only 4 weeks; not a great start! Contacted company and Charlotte responded promptly and fully, initially with routine checks for correct set-up. Yes, everything was connected correctly, unit had simply failed. Advising Charlotte of this, she arranged collection next day to return the unit for investigation. Within a couple of days of collection she advised a replacement was on its way; this was delayed by the courier but did arrive so hopefully second time lucky. Charlotte kept me informed throughout in a timely, courteous and helpful manner. Thank you.
Widget Preview
Add to your site