"Plan to Wait, But Get Exactly What You Wanted"

Ordered an Omega piece that was hard to come by. Was honestly very skeptical that they could procure it for the price point. Original purchase was made beginning of March. They quoted 5-10 business days. Contacted them after about two weeks, was told there was a delay and they may need another 1-2 weeks to fulfill the order. Contacted again towards the end of that time, and they stated the watch was on the way to them and should arrive to me early the following week. Monday the following week, I have my watch, and it is beautifully brand new, box, papers, warranty card dated right after my purchase. These guys will go the extra mile to make the purchase happen - just don't buy if you need the watch tomorrow. The service along the way was actually very good, associates were friendly and helpful, and apologetic for the delays. Be patient, and enjoy your watch. Highly recommend as long as you're willing to wait a bit.

"Worst watch shopping ever."

They charge me for a watch that they don't even know if they have it or not. 22 DAYS PASSED and I still haven't received the watch. I reached out to them 3 times and same response all the time, "its in transit and there's nothing they can do about it". They said I still have to WAIT for atleast 2 more weeks but there's no guarantee so I end up canceling it. Its funny how they still have that watch on their list available. Will never ever ever buy watch again from them. Don't believe the 5 star on the reviews. They're all fake account.

"In stock doesn't mean in stock"

I purchased a watch online, that was stated to be in stock. No problem with the 5-10 (or is it 8-10) business days to fulfill the order. A little put off with charging my credit card within 24 hours of placing the order. The 10 business days pass and no information from Watch Shopping so I reach out. Got the usual the watch is "in transit" and it could be 1-3 weeks more until it arrives. Really, it's in stock but 2 weeks wasn't enough to get the watch to the us and it could be up to 3 more week just to get it to the US. This just indicates that they don't actually have the watch in their possession, which ups my irritation when it comes to charging my card as soon as they did. At this point I cancelled the order and requested a refund. It took days to get a response to the cancellation and a promise of 3-5 business days to process the refund. I work in retail systems, it doesn't take 3-5 days to reverse a credit card payment. Still waiting on the refund. Now overall I would have let this order go through if they didn't charge my card until the watch was actually on its way to me, but there is no way I am going to pay my credit card bill with the watch on it, and still not know if the watch is even in the US.

"Very responsive on updates and…"

Very responsive on updates and cooperated well to ensure quick delivery

"Hi everybody,"

Hi everybody,
The Hole experiencie was 100% profesional and all the time in touch.
Pia was much helpfull and she really understood the tight agenda that I have and she make everything to be in time with my marvelous IWC aquatimer.
The Watch comes perfectly and in the proper time to my hands.
Really Thanks to your entire team because in between everybody you make my dreamy aquatimer TRUE… :)
Thank you watchshopping.com !!!!

"Great experience"

Great experience.
Just got an Omega Seamaster Pro 300m from Watchshopping and apart from a slightly longish shipping period, very happy with the purchase. Got a decent price, factory warranty, and great customer support throughout the process. I would like to give out a shoutout to Kristine, who helped me out in each step of this acquisition and was extremely prompt throughout the process.
I would probably go with watchshopping for my next purchase as well.

"Kristine S"

Kristine S

I had an excellent experience with Kristine S from Watchshopping in respect of an IWC watch. I would recommend dealing with Kristine specifically or with Watchshopping generally to anyone.

Jakub

"Good reputation going into and out of purchase!"

Excellent service and genuine care in helping me with my needs. The original watch I wanted came in apparently damaged. The stated that their QC wouldn't allow for it to be shipped with its condition. They offered to refund, I decided on another watch instead and received it and the refund for the difference in cost ASAP. Would definitely use them for another future purchase.

"Delays, but great customer service"

A watch that was estimated to take 5-10 business days to acquire before shipping took longer than anticipated. When I contacted customer support on day 10, I was quickly updated and my shipping upgraded. They kept me up to date as progress was made and ended up getting the watch to me just a few days later (earlier than expected given the delays).

"10/10 Customer Service"

Really good prices but the attention by the customer service reps was just fantastic. Helped me 24/7 to get my order on time. Very easy purchase. Would recommend to anyone.