"Scam email with link to SmartSurvey.co.uk"

I received two scam emails asking to confirm my email address using a link to smartsurvey.co.uk. Do not use

"Not fit for purpose "

Tried to complete an NHS form that uses smart survey. Couldn't even go past the first page without it coming up with an error even though all the info was completed correctly. Awful experience and extremely stressful as I need this for my treatment. Could never recommend

"Great product!"

Great product! We chose Smartsurvey as they're UK based and best priced in the market. Also it is the easiest to use from what we've tried so far.

"Is this a scam"

Is this a scam? I responded to a survey that says it pays £30 and takes 30 minutes to give feedback about energy usage. I filled in some very basic info, and then it said, now sign up to make your own survey! It feels super scammy... Will I recieve £30? Or is this a sneaky way to get people to give their basic info up? I've looked on the website to contact someone and screenshot the advert. Before I completed it I checked on trustpilot... Something feels off.

"Excellent Demo"

My demo with Danielle Ford was excellent, I came away with a really good understanding of the product. She was very thorough and showed a good understanding of our business requirements by asking the right the questions and informing me of features that would be beneficial for our needs.

"Waste of time"

Wasted my time by starting a survey, only to find out that email notifications are paywalled. It looks so promising but I can't use it without any kind of notification.

"Good but not worth the money"

there are very few features available for the free plan which is very disappointing giving other free platforms such as google forms which gives so many more features for free. So totally not worth it to pay 50£ a month just to use a single purpose survey. Yes there are free trials however it limits to 20 questions and that's ridiculous.

"Really happy with all the support I…"

Really happy with all the support I received from Danielle Ford. She is a sales executive, but she still took the time to talk me through many of the product features that helped me realize this was the product I wanted to use to complete the research for finalizing my doctoral dissertation.
Thanks - 5 star experience!

"Thoroughly impressed with Smart Survey and Nathan"

As an independent researcher (new venture), I was initially quite sceptical; after looking into a number of software options.

I used the basic plan which is free (for life as it’s advertised; hence my scepticism). However, after using Smart Survey for a month, I have been thoroughly impressed and it certainly added the essential value. The ease of use and metrics; even on the basic plan, are very impressive.

What impressed me most, was the support, with respect to timely and helpful responses. Then, I experienced a challenge related to the basic plan which requires an upgrade to resolve. The support person (Nathan), was helpful but delivered the message that indeed I needed to upgrade in order to resolve my issue, which is perfectly reasonable. What impacted on me the most, was that not only did he take the time to explain and suggest solutions, but he also put no pressure at all on me to upgrade. He then called back a few minutes later (under no obligation) and gave me a solution in order to avoid the issue in the future. Based on this, I plan to upgrade due to the service and product.

I can’t recommend Smart Survey highly enough. If my review seems too complimentary and you have doubts about the validly; you’re welcome to lol me up and see that I am not affiliated to SS in anyways and neither am I benefiting from submitting this for any reason other than to give credit where it is due.

Well done Nathan!

Grant Kauffman

"Great service from SmartSurvey"

Great service from SmartSurvey! We recently purchased a business license and are extremely happy with the product. We found the company representative very easy to work with and they couldn't have been more helpful and efficient in transferring our trial licenses over and making sure we had seamless use of our already created surveys.