"Very good software, allows us to carry out pupil voice easily"

The user experience is excellent - it was very straightforward to create a form, preview it, test it and then extract the results. Every type of form field I wanted was available and the interface made it easy to create the forms I wanted. Support was excellent too - there's a good FAQ available but if not, support replied usually on the same day and often within a couple of hours.

"Easy and simple to use"

Easy and simple to use, loved the analytics that helped to understand and share the results.

We have used to conduct both parent/carer and pupil surveys at our school. Template are a great start point and allows easy customisation. Definitely worth giving a shot if you are looking for a simple way to run surveys

"Review of SmartSurvey Software for Community Planning"

Review of SmartSurvey Software

Neighbourhood Forums, established under the Localism Act 2011, are voluntary bodies that can prepare statutory neighbourhood plans. These plans are the final level in the planning hierarchy after national, regional and council planning policy. Over 1,000 communities in England are beginning to create neighbourhood plans. The plans need to be evidenced based in order to be accepted. Therefore, many forms of local community consultation are required.

As a member of a neighbourhood forum I was looking for on-line survey software that goes beyond the capabilities of free software, to support our evidence gathering. We have over 9,000 residents in our area, and might wish to survey them in six major theme areas, with multiple minor surveys. As a voluntary body we needed something affordable, with suitable capacity, and the capability to work with both mobile as well as desktop devices. Young people are a hard-to-reach community and surveys on mobiles/pads are much more likely to be accessed than on PCs.

I came across the UK based SmartSurvey software, found they offered discounted software for non-profit groups, and after a short evaluation purchased the Pro version of their product. Overall, I have been extremely impressed.

It is very easy to set up a questionnaire, and there is a very good range of question types and answers. Images and video can be embedded in a question, broadening the design. The design-test-redesign cycle is well implemented. The whole questionnaire can be easily branded to give a unique look. Deployment is simple, and with multiple versions easily set up. Usefully for a forum, it is possible to produce a print copy of on-line survey with ease, so that the same questionnaire can be used on street stalls or visiting where online use is not possible or low. There is also support for publishing links to the survey via social media such as Twitter or Facebook.

Analysis facilities are good, with basic summaries and a frequency count of answers immediately available. This aids continuous tracking of the survey. There are good export features, so data can be moved to Excel or R for more detailed review.

Given the cost of £15/month, I found this a very useful software suite and can wholeheartedly recommend it. The speed at which a survey can be prepared and sent out, and distributed via a variety of means such as email lists, social media or web sites makes it a very effective tool for carrying out a wide variety of consultations, such as in planning and community surveys. Local authorities would benefit from a slightly more expensive version that could allow them to get to know their community views in greater depth.

"Amazing for students"

As an undergraduate student, constructing and conducting questionnaires can be a daunting process. However, discovering the services offered by SmartSurvey has made it intrinsically easier!
Not only does it provide plenty of format, design and lay out choices, but it also simplifies building and sharing a questionnaire. One of the most amazing features is the way it analyses and interprets the results, again offering the choice of different graph formats In which you'd like to see them displayed.
SmartSurvey was a great help in my Bachelor Dissertation and it has made collecting and presenting data very much less complicated.
Besides, it is the only survey service that I have come around that offers not only a free trial, but also a great student discount!
All in all, I would say that if you plan to use questionnaires and surveys, this would be the software I'd come to!

"very interested"

very interested

"Good value for money"

Good value for money. Unlike other services, monthly based contract meant I only paid for the duration I needed to collect my survey. There are many templates available to choose from which would be useful for professional usage. There are also customisation options for individual needs.

"so happy with my survey"

so happy with my survey, the site was easy to use and navigate. also they made it so easy to analyse my results which was great help for my research project!
i would 100% recommend this site to anyone wanting to create a survey.

"Has been everything I have wanted and …"

Has been everything I have wanted and needed. Would use again

"Smart Survey Review by Selby Cary"

Smart Survey Review by Selby Cary

The software is easy to use and the process of design is simplistic. The extensive sharing capabilities are excellent and allow the user to conduct market research in a variety of ways. In particular, the QR code function has allowed a physical survey to be distributed and accessed easier. The analytical section of the survey is very helpful, however, it could be improved by encompassing cross comparison of data.

"A great tool for survey with excellent features, specially for students."

I am really happy and glad to choose smart surveys for my dissertation questionnaire. It is user friendly with excellent features which saved me great time as it provides analysis, charts and tables for easy of use. I really recommand this for other to use and have already recommanded to my other friends at the university.