"Great service"

Although I had issues with the lender, Tim and Morty.com were very helpful and always prompt in addressing a concern or answering a question. Despite a challenging period where rates were rapidly rising, they helped make the whole process go smoothly.

"I really appreciate a great service…"

I really appreciate a great service from Morty. The Loan Officers, Phillip Estevez and Keegan Kelln where very helpful and professional.

"Morty was quick and easy with guidance…"

Morty was quick and easy with guidance every step of the way. I got the best rate at the lowest price. Definitely will use them again and recommend them to friends and family

"Morty has an incomparable offering"

The offering that Morty has is outstanding! The ability to lock a rate for 0 dollars, 180 days in advance, and unlimited float downs is not available anywhere else, in know because I looked. This was key to our family getting a great rate quickly in a rising rate environment. Of the individuals I spoke with everyone was great, but one individual stood out and that was Jack. He was fantastic! Once he got involved in the process everything went very smooth and his responsiveness was key. As you move through the process, just ensure to loop in all members of your Morty team and things will get done quickly.

"Jack did a great job as the closing…"

Jack did a great job as the closing agent for my loan. He handled some potential difficult situations professionally and with confidence. I felt in good hands and would highly recommend him.

"Would use them again"

If you don’t mind doing everything through emails and uploads then this is the way to go. All the Morty staff that worked on my mortgage were very good at communicating and getting back with me with what I needed and when I needed to submit it. Jack was a great closing lead and when things got hairy because the lender decided to do an escrow holdback at the last minute then his emails changed to texts and phone calls which I appreciated. I would use them again but hopefully never have to buy another home again!

"My closing lead Jack was very helpful…"

My closing lead Jack was very helpful in getting me to close on time!
Both he and my mortgage advisor Phillip were very responsive to all my questions and concerns. Customer service was great!

"Going through Morty resulted in a lower…"

Going through Morty resulted in a lower interest rate and lower out of pocket costs at closing. Phillip Estevez, the mortgage advisor, was great in answering all the loan questions and helping navigate through entire process. Jack Edelman, the closer for the loan, did a fantastic job with support and overcoming many builder challenges. Even with the builder finishing the house early and moving up closing by 2 weeks, Jack was able to deliver on time! I would definitely use morty again!

"online broker better than expected"

Nice people, fast response, convenient online service

"Overall great"

Overall great experience. My closer Jack has been very responsive and got everything straight for us to close on time. Only little mess up was when locking the rate. Even though I submitted everything in time, they failed to lock in the rate of that day. Ended up with a few hundred dollars more in discount points. After negotiating, was told Morty would pay me back the difference after closing. Will see if I do get it back. Other than that, everything else has been nice and easy.

Update: received the payment a few weeks after the closing. Everything is all settled now as they promised. Definitely recommend!