Omnitub

Interior, Garden and Utilities
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362 reviews
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Customer Reviews about

Omnitub

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Customer

3.00/5.00

"I am very happy with the Bath .It…"

I am very happy with the Bath .It finally arrived on Monday morning.
However I was very displeased with lack of communication of delivery company. Why in the name of goodness could they not sent me simple emails and their phone number so that I could learn what was going on.
I would be very grateful if you would send me full instructions for the bath’s installation.

12/06/2024

Taz

5.00/5.00

"Absolutely delighted with our Omnitub…"

Absolutely delighted with our Omnitub bath! Our plumber was very impressed with the quality and how easy it was to install. I would definitely recommend these baths.
Great communication from the company especially regarding delivery.

25/05/2024

A. Rimmer

5.00/5.00

"Expert advice from Ollie"

Having what's app and telephone chats with Ollie certainly helped in the buying process and delivery was spot on.
Our Plumber fancies a tub for himself now!!

21/05/2024

Debby

5.00/5.00

"Its a beautiful tub"

Its a beautiful tub. Very fast delivery too. Worth it!

16/05/2024

Michael Lynch

5.00/5.00

"great bath and service"

great bath and service, would highly recommend

16/05/2024

Caron D

5.00/5.00

"Prompt delivery and helpful response to…"

Prompt delivery and helpful response to product advice.

15/05/2024

Jonathan Ellis

5.00/5.00

"No hesitation to recommend"

Great customer service and excellent quick delivery, worth doing just for this.

But the real kicker is the range. Such a lot of options, they were the only company I could find that would supply a bath that fit the space I needed. Their knowledge of the range is so extensive, and the video on their website (with those poor guys climbing in and out of baths all morning!!) was also very helpful!!

15/05/2024

Mr Yahya

5.00/5.00

"Great Service"

No problems with delivery, item arrived in perfect condition.

11/05/2024

Alix Leroy

1.00/5.00

"Water pools in the middle of the bath?"

I have had an omnitub fitted last week, and despite the bath being properly fitted, the water pools at the bottom of the bath.

I checked with a level, and it seems like the bath has a counter slope right before the draining hole. My plumber and I made videos that clearly show the problem and we have emailed those to the company omnitub a week ago, and we still haven't heard anything back.

The work was completed as I live in a one bed flat and can not afford to not have a bathroom for an extended period of time.

The lack of responsiveness and cooperation from the company basically left me in a limbo.

It's a bath that costs just under 1000 pounds.

I would have expected a more responsive customer service. I would have liked them to get back to me quickly and be cooperative assessing the issue, but instead they just ignored us.

This left us with an entire bathroom job done around a bath with a default and Omnitub taking no responsibility in that.

I am not an ignorant customer, I had an other plumber assessing the placement of the bath. The bath is well placed.

I am not too sure of what happened but the lack of responsiveness and cooperation is completely unprofessional

08/05/2024

Bill

5.00/5.00

"Ollie is fantastic and so helpful"

Ollie is fantastic and so helpful. The advice and guidance has been terrific and I am more than happy to recommend Ollie and Omnitub to everyone

07/05/2024
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