"Not Shipped on Time"

Not Shipped on Time
Order placed on 26 April and email received to say order was shipped. Trap only delivery.
Not received and queried with company, automatic email received one week later on 3 May to say Order shipped. No communication or apology from company in relation to order not being shipped on time.

"Very helpful prompt response and parts…"

Very helpful prompt response and parts were here the next day.

"Very professional service from the…"

Very professional service from the purchase to delivery. Extremely happy with our new deep tub.

"Good customer service"

Good customer service. Suggest some tweaking with the online ordering process would be good (preferred delivery date choice was not available, so had to go to customer services to book the date). Items delivered on time by helpful delivery person.

"Tubs great quality delivery a nightmare…"

Tubs great quality delivery a nightmare don't reply to emails

"Couldn’t be better"

Much delayed posting.
Our tub is out of this world. I can’t imagine a better bathing experience. Deep, wide, actual bathing. Heat retention.
I was helped on the phone with what I needed to order, and it arrived on time.
Small hiccup in being sent a tub with an overflow, swiftly rectified and swapped out in good time.
Our plumber was also assisted with video help as we trimmed the edge of ours for space saving.

"Get me some snorkles"

Excellent service, omnitub accommodated my request for a bespoke trim following placing my order. I can now almost swim lengths in my bath. Thanks very much! Highly recommend

"Easy"

Easy, efficient and very friendly to deal with. Thanks Omnitub

"Great company to deal with very…"

Great company to deal with very helpful. Delivery on time well packaged. Updates from driver when close to drop off great.
We had a slight issue and Ollie dealt with it quickly and professionally can’t ask any more. if you want a deep soaking bath this is the only company to use great product.

"Lovely bath 1500 x 800"

Lovely bath 1500 x 800, ideal for our narrow on-suite.
Overall straight forward transaction, delivered quickly with no fuss.
Dropped a star because I would have had the model with the wider long side ledge, not clear when ordering, heard it verbally when watching their videos after receiving bath