"Rena was very helpful and patient in…"

Rena was very helpful and patient in getting my ticket issued.

"agent larry helped us with resolving…"

agent larry helped us with resolving the cancellation issue. It was ok.

"Jerry was an excellent customer service…"

Jerry was an excellent customer service representative combining friendliness with professionalism.
I felt he truly understood the concern and stress I had regarding my flights while patiently reviewing my ticket options.
Sharon Bramble

"Thank you Ron for your assistance."

Thank you Ron for your assistance.

"United Cancelled my flight"

United Cancelled my flight. Will from United was quick to help me get my son on the next flight out so that he could attend his grandmothers funeral.

"Knowledge and very helpful agents!!"

Great service! Very knowledgeable, articulate, polite and friendly agents. Jamie was particularly helpful in arranging the seat assignments I wanted, and I’m very grateful!
Marty Rutherford

"The cancelation process seemed muddied"

The cancelation process seemed muddied. Leena, seemed more interested in speaking rather than listening, several times being reminded by me, that two people can't speak at the same time. That being said, she was very civil.

"Mary was extremely helpful and patient"

Mary was extremely helpful and patient. She also made sure that my questions were fully answered. She is fantastic! Give her a raise!!

"Great experience with Mike"

Great experience with Mike. got everything done efficiently and was polite.

"Quick and easy help"

Quick and easy help