"Excellent"

Super fast shipping. Parts exactly as described. Couldn’t ask for more.

"On time delivery"

On time delivery. Keep me informed about my delivery status. And good prices.

"Love this shop"

Weird name but excellent products, prices & delivery times!! We have purchased from them many, many times and always packed carefully with fast delivery. ⭐⭐⭐⭐⭐

"Quick delivery"

Quick delivery, product was available

"I got my part just as advertised"

I got my part just as advertised. Ohlins coil, arrived in a timely manner.

"SCAM FROM LORD GUN - High-Value Package Not Delivered, Terrible Customer Support"

I placed an order with Lordgun on November 20th for a high-value package worth 300 euros (Order number 24.110.087.187). Their customer care initially claimed it was delivered on November 26th, but I never received it.
I asked them to provide ID details of the person who supposedly received it, as required by Spanish couriers, but they failed to do so. We even checked our CCTV footage, and there was no courier delivery at all on that date.
Adding to the frustration, their customer support later claimed the package was delivered on December 20th—one month after the original delivery date—but it still has not arrived. Their investigation process is supposed to take 10 days, but it has now been nearly two months with no updates or resolution.
The customer support has been utterly unhelpful and dismissive throughout this ordeal. For such an expensive order, this level of service is unacceptable. I strongly advise against trusting Lordgun with your purchases. Lordgun literally stole my money!!!

"Surprisingly fast and efficient for a…"

Surprisingly fast and efficient for a part that is not available in the USA.

"Fast delivery and good prices"

Fast delivery and original items at a great price. Very happy with Lordgun, I've used them a few times now.

"Quick shipping"

Quick shipping. Always the best price online!

"Defective product - return rejected. "

I bought a Elite Sterzo Steering Plate front wheel block for a stationary bike from them. It was the cheapest I could find online. Order number: 24.102.628.832. It came in and the metal that holds the batteries in place was missing. I couldn't insert batteries, they had nothing to connect to. It was like the plastic shell of a sterzo with no electronics. The item was defective / incomplete. I asked for a return (return request number 24.102.628.832-24.5572) and was shocked when it was denied. They wrote "for product issues, please contact customer service through email" from a noreply email. So I go to the site and there's no email address. Only a form, so I fill it out again, and tried to be very though, included pictures, thinking maybe they misunderstood but it (return request number 24.102.628.832-24.5736) was also refused. I have a paperweight in a cardboard box sitting in my office. I filed a dispute with my credit card company. First one I've made in 10 years with that credit card.

See their reply below. Makes no sense. I don't think they speak english. I can't return a defective product. It's a different departments.. huh? Just avoid this place.