"This is to help others never to trust Holiday ME"

This is to help others never to trust from book from Holidayme!!
Had a very bad experience with the above booking site today.
I wanted to book a room today in Kempinski Dubai and completed all online procedure and though the amount was deducted from my credit card, the booking was not done. When i called up the customer care, they informed me that it was due to a change in the rates which was on updated on their site. Yet i decided to pay the remaining amount and get the booking done and paid the excess amount after which i was told that the complimentary breakfast will be available for only 2 adults, whereas the site says the breakfast is for 2 adults and 2 kids. I have opted for a complete refund and will never vouch Holidayme as they will only spoil the Holidays.

"After Sale Services are Pathetic."

After Sale Services are Pathetic.
They don't deliver what they promises.
i) They promised for Express ticket for Universal studio and provided General ticket
ii) After several reminder they did not mentioned to emirate flight for vegetarian meal
iii) Hotel booked by them in Singapore was also same no vegetarian breakfast
iv) Hotel was in out side the city
v) For Phuket they told that hotel is fully booked and now the earlier promised rooms are not available, however when we reached their the complete hotel was empty. There was only one guest apart from me in that hotel
I will not recommend to book from holiday me.

"Holidayme app 😻"

It's really nice to deal with this app i really like it and special thanks for mr.Pratik Mohite to help me whenever I face problem or whenever I have questions . Thank you so much.

"I am feeling like cheated by HolidayMe :("

I have purchased the Phuket (3 days) and Singapore (5 days) trip thru HolidayMe.
I have following experience with HolidayMe:

Utter carelessness
Despite providing all document well in advance HolidayMe didn’t book the flight on time. This booking delay by HolidayMe caused a spike in flight price. Since then I already paid the full tour package cost to HolidayMe and don’t want to spoil the trip, I paid extra 1000/- bucks asked by HolidayMe.

Emirates flight was booked for to & fro travel from Dubai. We requested HolidayMe to ensure vegetarian meal to be available on board. Despite our request the ticket was booked without any ‘meal’ preference. Emirates airline informed they didn’t get any prior instruction for our vegetarian meal. Me and my family could eat meal of our choice during flight.

Insensitive to Customer Need
Our accommodation was booked by HolidayMe in Louis Kienne Serviced Apartment, Singapore.
This apartment was far from main city and there were no vegetarian restaurant in nearby locality. Due to this we visited little India by taxi for taking our lunch and dinner until we stay in Singapore.
Breakfast of this hotel was equally pathetic. In the name of continental breakfast we had daily served with same breakfast comprising bread with butter, 2 fruits, 1 bean as veg item. I requested hotel management for more vegetarian options however they expressed their inability to provide anything else.
I wrote an e-mail to HolidayMe to write an e-mail to Hotel for providing the breakfast or change our hotel, however HolidayMe didn’t even acknowledge.

Express/priority pass for Universal Studio
We requested HolidayMe to provide Express/Priority entry for Universal Studio Ride and accordingly paid for holiday package price. Despite repeated reminder from our end and assurance by HolidayMe we didn’t get the Express/Priority pass in Singapore. Due to vacation time in Singapore there was huge crowd and waiting time for ride was between 2-3 hours. Due to this we could finish hardly 3-4 rides of our choice. Kids were angry with me and I heard a lot from my wife for such poor planning of trip.

Pick-up & Drop facility
Nam Ho Dan travel agency was booked by HolidayMe for pick and drop facility.
Drivers of this pick-up were very rude and mannerless. I can’t forget one such incidence when while returning from Universal Studio we were few minutes late to reach the pick-up car. Pick-up driver (name Gopi/+6591095152) was already there at pick-up point. As he saw us he started shouting and behaved very badly. We found him in grip of alcohol. While seeing his behavior I even thought to call police but stopped doing so because I don’t want to spoil my vacation.

Approach of HolidayMe
Once we purchased the package from HolidayMe; they stop follow-up action with us.
We ourself were chasing HolidayMe for follow-up of voucher, flight ticket, hotel booking, local representative detail etc. etc.
In this process we come across discussion with 5-6 representatives of HoldiayMe who assures to look up.

In nutshell, I can say that my first experience with HolidayMe was not satisfactory.
They didn’t delivered for which we paid the heavy price.

I will not recommend anyone to book the holiday package thru HolidayMe.

"Overbooking company"

I booked in advance for a night in a hotel in Sousse un Tunisia...the room was paid with my credit card and I received a mail confirmation... when I arrived in the hotel royal beach a great surprise the hotel was full and not informed ...I tried to join the company holiday me and an operator invited me to call Back the staff and hung up...I managed to find another hotel in a another city and lost all the noon trying to get a solution... This company isn't trustful and neglect the rule of law and uses....till now they didn't give me back my money and they didn't apologize...

"What a disappointment"

My friend Dr. Jalal Sulaiman, booked a holiday for him & his family, but you cancelled the booking and didn't pay him back, how can we trust you anymore.

"Feel like cheated...."

I booked malaysia trip through holiday me but since day one we regert booking this trip.we faced lot of issues during the tour.
1) your holiday me represntative came late at the airport to receive.
2) we need to wait 30 to 45 mins at the hotel reception for check in.
3) No water bottle provided at the time of tour.
4) No coordination or information about the tour to tourist guide he don't know where to go and about the itenary.
5) And at the time langawi tour we talk to your representative he clearly told us no need to talk to me if you have any problem call holiday me as i am not from holiday me.
6) i have list of issues which i can't write here as i dont wanna remember all this and don't have thay much time.

I feel cheated bcz as per itenary we didn't received services at the time of tour.

Even i regert why i refered my friends about the malaysian trip.Totally loss for all.

Totally disappointed from Holiday me.

"First time booking with holidayme and the last one too ....."

First time booking and alas the last one ! The hotel was pathetic and dreadful with staff lacking basic etiquettes. Asking for basic things like tissue or toiletries they were crying their lungs out. Very bad customer service. The buffet breakfast was the last thing one would want to see …. On asking for Hot Milk the cook and the breakfast coordinator with start blabbering in their regional language and would give staring looks as if you asked their lungs.
The tour bus is an additional charge which was advised only upon arrival to the hotel and the cost if 5 times the normal cost .Totally unorganized Tour guide who was supposed the close the day tours at 5-6 but closed the tour only at 12.30 Mid night.
The last day was even more pathetic when we were dropped / thrown at airport 6 hours before the flight for no reason.
Overall pathetic experience

"Eid package to Georgia ...."

Eid package to Georgia ..... The representative Guram from Holiday me in the bus was not a cordial person and in fact behaved rudely to one of the tourist in the bus.
Had booked two private inside tours from here ....
First day, a tour guide who does not speak English was provided for for us and hence no proper information at all the stop overs ...The second day tour of Borjomi - Vardzia tour was booked from Dubai but the tour guys in Tiblisi informed us that only a tour to Borjomi will be provided as Vardzia is a place that could not be covered in a day.. False information from Dubai office spoiled that day as we could not add any other new destination. A day wasted !
Highly recommended guide with car ( for any private tour within georgia - Zako and Gio from GZ travels, contactable directly at +995555538811. we had a great trip to Borjomi with them.

"When we are there at 12pm, we realise that the hotel reservation is NOT DONE!"

I booked a package with Holidayme (UAE) to Baku, Azerbaijan. When we reached there around 12 at night the hotel guys say that they have no idea about our booking. I think one can imagine the situation in a totally strange place. Fortunately the hotel receptionist was kind enough to arrange us a room without asking any more questions and consoled us telling that we will sort this out with Holidayme the next day. Thanks to Irshad Hotel, but I don't know what should say to Holidayme!