"I requested the driver to knock on the…"

I requested the driver to knock on the door at arrival because I have a hard time walking. He left the food on the front steps and never knocked. When I finally looked for the food it is ICE COLD on the steps. Unbelievable!! Can’t get a simple request correct
I will never use again

"I made my order with seamless online"

I made my order with seamless online. Got to the restaurant and they did not e cept seamless and was clueless about the order. At the sa.e time seamless was texting me about the order being ready. I contacted seamless and they say they will recredit my card. We will see.

"CROOKS!!!"

CROOKS!!!
Seamless NEVER gave me my refund that I had to constantly call in or chat for!! I delt with at least 10 customer care people and I STILL didn't get my refund!! No more with this overpriced company!!!

"Refused to fix issue until 3 agents in"

The driver misdelivered my food and instead of fixing the issue, Seamless accused me of putting in a wrong address (even though I had proof it was correct). I had to speak to 3 people before I got help. No excuse for such poor customer care.

"Severely overpriced"

Severely overpriced. I wanted to place an order of food worth $32.40 which wasn't bad. But when I went to the full checkout page, it defaulted to $52.39 which is $20 more than the original order total due to "fees". The fees are almost half the cost of the food itself and IMO, not worth it. I ended up going to the supermarket and spending about an hour cooking with $40 worth of groceries that made 3 days worth of food. It seems people like myself who are considered "poor" won't be able to enjoy the heavily inflated prices of these food delivery service apps. I used Seamless back in 2013-2014 and the fees weren't this high back then. Now, I'm sure they're ripping off restaurants which in return, the restaurants have to rip off customers. At the end, you the customer pays everything. I won't be surprised at some point, they will add a payment processing charge telling you they'll charge a fee if you use a credit card too. Never again.

"There is a discriminatory practice that warrant an investigation"

I hosted a party for a six-year-old and placed a pizza order at 5 pm. Unfortunately, the order was canceled at 6:15 pm after receiving a text at 5:39 pm that the order would be delivered between 6 pm and 6:10 pm. While I was waiting outside for the pizza scheduled to be delivered, a Seamless representative called to inform me of the cancellation, and I was advised to order from Gruphub instead.

My order was clearly canceled because my neighbor is not in a privileged neighborhood. Seamless should not tolerate discrimination and take action to prevent it. It is unacceptable for Seamless to allow themselves to be powerless in this matter. Businesses must address any unfair practices. Restaurants that are unwilling to serve customers outside their neighborhood should refrain from accepting orders from such customers.

As 7 o'clock was when the young children were scheduled to be picked up, I had to make sandwiches hastily. Seamless is misleading customers by falsely claiming to be seamless. Although I received a verbal apology for my negative experience, it failed to address the root of the problem. Providing services to customers of different neighborhoods by another company could offer equal opportunities to those in less privileged areas, which would be a great initiative. Although it may seem like it is just pizza, it holds greater significance for those who frequently are exposed to this behavior.

"Delivered but not delivered. I had a team of 9 professional waiting......"

I had a team of 9 professional waiting on their food. My instructions to the driver were to deliver inside the office to a specific person. I received a message that the food was delivered but it was not. The person that was on-site waiting for the order never saw anyone pull up. Checked all the doors to the building and other suites and it was nowhere to be found. This is embarrassing and frustrating that you can't connect with the driver (Carrie) and find out where she put the food and have her fix it. She not only has my entire order but also the tip I had to put on the order before receiving it. Won't be using this service again.

"Seamless has seems"

After 5 years of giving this company my money I've finally had enough. Uber eats here I come. Deliveries went terribly and customer service could care less. If u dont appreciate my business, I'll go elsewhere.

"Seamless customer service sucks"

Seamless customer service sucks - they do not have any useful answers and just go around in circles telling you the same nonsense. I couldn't get a receipt for a group order that I paid for because it was "private information that seamless doesn't have access to." If seamless doesn't have this info - who does

"If don’t mind getting ripped off by way…"

If don’t mind getting ripped off by way over charging then this is the place for you. I ordered two pizzas at 17.39 each. The total with delivery, fees, taxes etc was just over 49. They charged my credit card 70.20. When I called them they said the pizza’s were actually 23 plus for each and I gave the driver a 11.00 tip. Nowhere on the site did it say anything about a tip. She told me you know there are hidden fees.