"I'm not a fan of applying for…"

I'm not a fan of applying for insurance, but Craig did a great job helping me through the process, and eureka, the price was right!

"Excellent Customer Service"

The customer Service is excellent, always quick to respond & very helpful

"Prompt action and help on all issues ."

Prompt action and help on all issues .
Excellent

"recommended by a landlord"

I had a difficult insurance to place and another landlord recommended I tried Justlandlords.co.uk. I gave them a call, they answered the phone which was a refreshing surprise and I had the pleasure of dealing with Lucy Archer. Lucy was incredibly helpful, I didn't feel rushed and she was more than happy to get me the information I required. Lucy even emailed me the correct links to obtain a quote and I have now bought the insurance through them. Thank you Lucy for all your help.

"Don't bother calling them "

Just spent a fruitless 10 minutes on the phone. Rang up to ask some questions and to get a quote only to be told they don't do quotes over the phone! Why they didn't put that on the website or on the IVR at the start of the call, goodness only knows. It's not difficult to do. I had a fruitless wait and the agents are stacked high with calls, some of which I'm sure will be for quotes. Very unprofessional. I'll go elsewhere.

"Excellent customer service"

Craig provided excellent customer service to me when I had queries about my policy renewal. I'm still a bit inexperienced as a landlord but he was patient, kind and answered all of my questions. I'm feeling reassured and very grateful for the help I received today.

"The best service I've ever had"

I mixed up the payments between 2 policies, which caused a lot of confusion. Their employee Craig went above and beyond to unravel the problem. He was diamond. I can't thank him enough for his help in sorting this out at a very stressful time in my life. Thank you again Craig

"Very prompt response with clear advice."

Very prompt response with clear advice.

"Just to review update on my just…"

Just to review update on my just landlords insurance. Today I received a call from a helpfull man .I received £50 as a goodwill gesture. And renewed my insurance I can send a cheque to pay the premium which I have done .Thanks for the good service today

"There is no facility to login to your…"

There is no facility to login to your account on-line anymore. You need to ring them. They do not send renewal quotes early enough (still not got one within a week of the renewal date) for you to consider. I guess they are hoping you will automatically renew and not compare other providers. Very frustrating.