"A hit a little and miss"

A company that is very good pre-op, however post-op, don't follow up or support their patients enough. I feel quite let down after the money spent with them. Their answer is to use the app, but absolute minimal support is sort offered by random telephone calls. My own GP was more support.

"From start to finish I've had a great…"

From start to finish I've had a great experience. In particular the follow up calls were great. And any questions I had were answered.....thanks for all your help

"The care and support is exceptional…"

The care and support is exceptional from start to finish.

"I am very happy with all the support…"

I am very happy with all the support from Healthier Weight. The hospital care and surgeon were also amazing!

"Couldn't have hoped for better service."

Was extremely nervous as anyone going for life changing surgery will understand. Traveled far from home to have the surgery by myself. The team at Burcot Hall were absolutely incredible, looking after me so well I didn't feel troubled at all. They couldn't do enough for me, made me comfortable. If anyone is thinking of using Healthier Weight and in particular the team at Burcot Hall, I can't recommend them enough. Since my op, the contact has been good, the team checking in to see how I am. If they can't get me on the phone as I work away they've followed up with emails until I get round to replying. I've been fortunate and have suffered no ill effects which has been great, the path ahead for looks much more positive now and Healthier Weight played a huge part in helping me see things that way. Thank you Healthier Weight, keep up the good work!

"Excellent detailed informative process"

Excellent detailed informative process.
Very kind and polite MDT. Every step of the way I have received excellent information and explanation and I'm so excited to be having the surgery to empower me to start the next chapter of my life with my new health journey. To have such immediate accessibility to excellent physicians really is quite surreal! And I keep pinching myself because it is actually real. I'd 100% recommend Healthier Weight for your bariatric weight management journey.

"So friendly and supportive"

So friendly and supportive

"Professional"

Professional, helpful, kind, thorough

"I had my gallbladder removed recently…"

I had my gallbladder removed recently by Mr Madhok consultant gastroenterologist and it went really well. Mr Madhok was reassuring, the operation was quick with no complication and my recovery is good so far.
The follow up from healthier weight was also very good , they were nice and answered all my questions pre and post op. I would 100% recommend

"100% from beginning to post-op care"

From the enquiry stage to post surgery, the team were patient, knowledgeable and reassuring. The follow up care is second to none. Happy that I chose Healthier Weight.