"From start to 3 years down line I…"

From start to 3 years down line I highly recommend these people the aftercare is brilliant and nothing is too much trouble

"the hospital staff were friendly and…"

the hospital staff were friendly and reliable. hospital care was brilliant. the only criticism i have is i left being told healthier weight would contact me and explain everything for after my dismissal. it would be nice to leave the hospital with the liquid food to get me started on my recovery. hospital didnt tell much about the recovery foods i must take. but i hadnt heard from healthier weight so i wasnt sure what i needed to have . ie proteins, calories, vitamins etc. maybe healthier weight can assist by offering a starter pack or something to help . after all the op does cost a lot of money for the care. i even had to leave go to a chemist in my condition and buy dissolvable paracetamol as i was not issued any and the hospital doesn't sell it. pre care perfect, op care perfect , after care could be improved.

"DO NOT RECOMMEND! Was told I was going into surgery in an…"

Was told I was going into surgery in an hour, 4 hours later I was still sitting in a small room alone with no update as to what was going on. Eventually got took to surgery, afterwards I was supposed to have a private room but instead was put into a room with 3 other patients all of whom were the opposite sex. Asked for medication as the gas pain was awful to which the nurse told me I was exaggerating, trust me the gas pain is real! Got out of surgery at 9pm at night and was told I had to be out the hospital for 8am the next day as the nurses finished shift and no one would be there.

I did complain to healthier weight were I was told to contact the 3rd party hospital (St Ellen’s Livingston) which I refused to do as I was a client of healthier weight, after some back and forth they offered me £250.00 refund but as a whole the experience was very poor when forking out over £10k for a Gastric Sleeve. Aftercare has been minimal, if I could go back I’d have saved myself thousands and went abroad as their pre and post operative care seems a lot more thorough.

"Healthier weight staff were and are…however"

Healthier weight staff were and are amazing at keeping in touch and explaining everything. Wasn’t so impressed with St Ellen’s hospital in Livingston. The day of my op I was taken to an office to be admitted, after being admitted by the nurse, spoken to by the surgeon and anaesthetist I was then left sitting in the office for an hour by myself before my surgery. I was advised to change into my hospital gown and then walked through reception past visitors and patients waiting to be admitted in my gown and white stockings, I felt embarrassed and humiliated. I had my overnight bag with me and was told just to leave it on the floor outside the operating theatre as they didn’t know where I was going after my surgery. The morning after surgery I asked if there was a room I could get washed in and I was told no I had to just use the toilet with the small hand wash sink that myself and the 3 other patients had been using throughout the night. I was brought my discharge meds by the nurse at 8am and advised I could leave when my husband arrived to pick me up, the surgeon didn’t even come round to speak to patients after surgery or before discharge so I had no idea if everything went well or not. I saved for a long time to go private but this experience has made me so thankful for our NHS as going private is not all it’s cracked up to be

"Healthier Weight have been very…"

Healthier Weight have been very supportive through my bariatric journey. Aftercare has been good and staff are extremely supportive and friendly. The only thing I would suggest, and it is a small thing, is that there is a bit more post op general information given out that you can refer to rather than picking up phone.

"Gastric sleeve surgery "

I came to healthier weight for my gastric sleeve surgery. They have been great all the way through my treatment and my after care, which I am still receiving x

"Absolutely Amazing Company!"

I am so pleased that I chose to have a gastric sleeve with Healthier Weight! From the minute I first made contact they have been nothing but honest, supportive, informative and so helpful. The whole process from enquiring, to booking, to the operation and finally to the aftercare has been so smooth and I cannot yet find any fault with Healthier Weight. The support I have received is amazing and I would totally recommend them to anyone wishing to have weight loss surgery.

"3 month follow-up call..."

3 month follow-up call...full of support, praise, encouragement, answers and helpful suggestions. Feeling very much supported!

"Excellent service "

Amazing team of staff so very helpful supportive and positive. Admin team are good.
Sally the nurse at the Birmingham clinic is fantastic she is so positive and always supportive I always feel so positive when. I have been to see her

"Outstanding"

Healthier Weight have been a Huge support from the moment I contacted them pre surgery and for the next 2 years. Any questions or concerns I have had have been answered straight away and are always at the end of the phone if needed. I highly recommend them and thank them all so much for helping me on my journey