"Great service and value"

Great service and value, best priced boxer van in the country

"Everything was done by naz over the…"

Everything was done by naz over the phone and van delivered to my home address. After care was very good when I needed it.

"Excellent Customer Service"

We have used Vanzone for our most recent purchase, the purchase went very smoothly. In our experience it isn't so much on how a sales team make a sale, it's how they rectify any issues (which in our case was beyond their control), this is where we rate them five stars as the issue was dealt with in a timely, highly professional manner. Would definitely recommend.

"Great experience with Vanzone"

Great experience with Vanzone. I found the van I was looking for on their website. They quickly confirmed that it was available and sorted all the required paperwork for the sale. I was contacted by John who was very professional, helpful, and easy to deal with. Van arrived on the scheduled delivery date. Process was easy and smooth. Service was that good I recommended to a friend who has since purchased a van from Vanzone.

"The most helpful company"

The most helpful company, cannot recommend them enough, they were amazing, excellent price amazing customer service
Thank you so much

"Beware of buying from Vanzone"

Vanzone director, Daniel Sumpter, has acknowledged that The Sale of Goods Act 1979 states he must sell goods that are as described, fit for purpose and of satisfactory quality. Nevertheless, early and subsequent requests for Vanzone to replace or refund the Citroen Relay van we purchased from them have been refused despite ongoing engine faults that render the van undriveable. Our business purchased this brand new Citroen Relay van from Vanzone 398 days ago and it has been unusable for 312 days of that time due to related engine faults that Citroen have been unable to repair.

The purchasing process with Vanzone was good - they were efficient at taking the money. Vanzone customer service have been relatively attentive but have limited power. On some occasions they liaised with Citroen on our behalf but in November 2023 when it was escalated to their director their involvement stopped. The director's stance is, "Your warranty still stands with Citroen the brand, therefore these issues will need to be rectified by the brand as we do not build the vehicles".

Citroen customer care have recommended a rejection of the vehicle and require Vanzone (as the retailer) to agree to this and to approach them for support. Vanzone have not done this and we can no longer obtain any replies despite our efforts to communicate with director Daniel Sumpter and Vanzone customer service team.

At the time of writing the faulty van that Vanzone sold to us has been unusable for 78% of its life since purchase and it is stranded outside a Citroen dealership. We find ourselves having to prepare litigation against Vanzone (Principality Motor Company LTD) to find a resolution and to obtain compensation. Make of that what you will.

"I would highly recommend Vanzone"

I would highly recommend Vanzone. From the initial talk with Lloyd about purchasing a new van. Also the admin team kept me updated etc thanks to Christina, Emily & Marie. All very professional and quick to reply to any questions. Delivery driver kept me informed on his ETA and arrived in mint condition.5 Stars

"Fantastic service from start to finish"

Fantastic service from start to finish. Brilliant prices too. Would definitely use again

"FD Joinery - VW caddy review "

I purchased a vw caddy cargo they kept me in informed every month until it arrived. The van came in mint condition & the delivery driver was lovely can’t fault Vanzone they been amazing with me & what a great price for a high spec van. Thanks again for everything

"This was the first time using Vanzone…"

This was the first time using Vanzone to purchase a Van. From start to finish the process was very easy. The staff were able to assist very competently with any queries we had. Would thoroughly recommend Vanzone.