"The H8 scooter is even better than I"

The H8 scooter is even better than I expected! The seat is comfy, the headlight is bright and it goes up hills with no problem Plus it arrived super early!

"Amazing scooter and outstanding…"

Amazing scooter and outstanding customer service.
This company is highly recommended!!
Thank you for providing me with a great shipping experience

"The pink H2 scooter is perfect for"

The pink H2 scooter is perfect for kids! It's super light and has safety wheels. My 8- year-old learned to ride it in minutes and loves going to school on it!

"The iX5s scooter is just great for my"

The iX5s scooter is just great for my commute! It goes up to 18mph smoothly, and the battery lasts all week Perfect for getting around town.

"WE WARNED DO NOT BUY FROM THIS WEBSITE!"

WE WARNED! DO NOT BUY FROM THIS WEBSITE!

Thinking of buying a scooter from this company? Think again. When a fault develops, they will ask you to repair it yourself. They will take their time to respond to you. They will first offer you a partial refund, and then with some push, they will offer you a full refund. They took our newly purchased scooter for repairs after it developed a fault. The scooter came back in a worse condition. When I requested a refund, they sent me the attached reply. Oh yes, and if you purchased through PayPal, don't think you have buyers protection either, because PayPal do not cover Scooters! I first contacted iScooter on 29th January to report the issue, and they kept delaying me up until now! This response is after they sent me the item back. PayPal also rejected my claim for a refund without even looking into the dispute 10 minutes after I submitted the claim.

Dear Customer,

Thank you for your prompt response, and we sincerely appreciate your understanding.

We regret to inform you that your order (placed on 2024-12-23) has surpassed the 30-day return window as per our Return Policy. Unfortunately, orders exceeding this timeframe do not qualify for a return, refund, or exchange.

However, we remain committed to ensuring your satisfaction and are pleased to offer the following options to address the issue with your product:

1. Local Repair: Alternatively, you may choose to have the product repaired at a local service center. Once the repair is complete, kindly inform us of the incurred expenses, and we will promptly refund you. Please share the estimated repair cost before proceeding.
2. Accessory Replacement: If the issue involves minor errors, please specify the necessary accessories for replacement. We will dispatch them to you along with guidelines for the replacement process.

We understand the inconvenience this situation has caused and are committed to facilitating the most convenient solution for you. Your satisfaction is of utmost importance to us.

Kindly inform us of your preferred option or any additional concerns you may have. Your feedback is invaluable to us, and we are here to assist you throughout the resolution process.

Thank you for your understanding and cooperation. We look forward to resolving this matter to your satisfaction.

"The i10 scooter is awesome"

The i10 scooter is awesome! I haven't been able to bike for long time, and this scooter is just perfect for getting around!

"ISCOOTER DONT SELL SPARE PARTS IN UK…"

ISCOOTER DONT SELL SPARE PARTS IN UK AND US WEBSITE DOESNT OFFER SHIPPING TO UK APART FROM PRICES BEING EXCESSIVE
I FOUND THIS OUT AFTER NOT GETTING A REPLY FROM ISCOOTER 6 TIMES I MESSAGED THEM AND THEY ARE NOT INTERESTED AFTER THEY GET YOUR MONEY FOR A SCOOTER. DO NOT BUY

"Awesome "

Amazing e-scooter . After doing lots or research the i9 max won hands down on price and ability. I use it everyday to go to work and back home amazing range . Front and rear lights brake light bell plus an amazing app . LOVE IT 🥰

"I got an iX4 a week ago"

I got an iX4 a week ago, and it's been great. This scooter is fast and worth the money! Bright lights and durable too. It's powerful and fast - maybe not for kids though.

"Top notch product "

I had ordered an i9 scooter and it was delivered on time as promised. The product is of very good quality and has wonderful features on it. One of the best purchases this year. This saves a lot of time and is so easy to operate!