The Veg Box Company

Food Industry and Retail
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111 reviews
Overall Rating
Customer Reviews about

The Veg Box Company

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1.00/5.00

"Old and moldy vegs in box"

They have deivered a 2 boxes of old vegs to our granny, some vegs were covered in MOLD. And company was very unhelpful to sort the situation, no apologies or refund been offered by this company. When granny sent them a photos of old vegs received, company asked why our 74 y.o. granny did not sent photos within 48 hours after parcel arrived and messaged her that they would no issue refund for her order. She paid over 55 pounds for vegs which only good for bin. Avoid!

24/12/2023

Georgie Crawford

5.00/5.00

"Pulled out all stops"

I contacted the team last week, concerned that the weather here on West Coast of Scotland this week might mean cancelled ferries and no delivery. They pulled out all stops to get it despatched early and its arrived today, all perfect. Can't thank them enough.

18/12/2023

Geraldine Maelzer

5.00/5.00

"Box always arrives on time the fruit is…"

Box always arrives on time the fruit is fresh and if I want to change anything you are so obliging thank you.

09/12/2023

customer

5.00/5.00

"Good and clean quality fruit"

Good and clean quality fruit, veg and salad.

04/12/2023

Barry Hamilton

5.00/5.00

"Excellent service"

Rang late in the afternoon and put in an order, very pleasant gentleman who dealt with it and amazingly it was delivered the following morning. Exceedingly pleased

03/12/2023

Julie Elliott

5.00/5.00

"Excellent"

Excellent, thank you

03/12/2023

John Smith

5.00/5.00

"You deliver on time and I get a product…"

You deliver on time and I get a product I can’t always access in the shops

01/12/2023

Mrs Brigitte Claughan Johnson

1.00/5.00

"Diabolical Service"

I ordered my first box from them on Thursday 23rd November for delivery on Friday 24th November it never arrived and I needed it to host a dinner party on Sunday I sent 3 e mails phoned the office 3 times and the mobile no 3 times with no response .I eventually on Monday 27th November to say my box would be delivered on Tuesday 28th November between 1-3pm waited in never arrived contacted the owner by mobile who said the box was dispatched on Thursday the 23rd November so by now it’s 6 days old together I didn’t require it now and asked for a refund and he flatly refused saying the box had already been dispatched or I could have a new box I told him no thanks he was rude arrogant talking over me the worst service I have ever received I told him to keep his veg box and money couldn’t be bothered arguing with him .I am pleading with you to avoid ordering from them are they are incompetent rude and quite frankly a disgraceful service .

28/11/2023

Judith Parkinson

5.00/5.00

"Veg box delivered on schedule with all…"

Veg box delivered on schedule with all items in good condition. Have used the service before with success.

04/11/2023

Sara Jamieson

5.00/5.00

"We love receiving our box of great…"

We love receiving our box of great fruit & veg, ordered some yogurts & cheese plus bread & bread rolls along with order comes every two weeks so if we forget to do a food shop online there’s something to eat!
Took us a few weeks to realise that the yogurts & cheese were in the silver cold pack bag though, so my wife was throwing them out! 🤦🏼‍♀️ she puts it down to her age! 😂 would highly recommend thank you the veg company x

13/10/2023
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