The Veg Box Company

Food Industry and Retail
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111 reviews
Overall Rating
Customer Reviews about

The Veg Box Company

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Sandra Cann

4.00/5.00

"Have used this company several times"

Have used this company several times, I have sent fruit and veg boxes to my Dght and partner in London they love to receive fresh fruit and veg, the produce has always been fresh delivered in good packaging, the only reason a 4* this time was it arrived a day late.

13/10/2023

Customer

1.00/5.00

"did not have my last order ??"

did not have my last order ??

09/10/2023

MRS CARMEN HIBBERT

1.00/5.00

"Can’t get hold of anyone concerning the…very disappointing"

Can’t get hold of anyone concerning the order.
Order didn’t arrive
Order arrived this morning at 8.30am
I took pictures of the fruit
Bananas were bruised
Strawberries, blueberries and raspberries were mouldy and inedible
I have photographic evidence
Very disappointed!

09/10/2023

Anna-Marie Arnerich

5.00/5.00

"Great fresh produce"

Great fresh produce. Sausage and baked goods are a big hit as well

09/10/2023

Joseph Ashworth

5.00/5.00

"Came on time"

Came on time, all great quality and really fresh.

08/10/2023

Steve Willis

5.00/5.00

"Just try these guys out; end ov!"

Twice now I've ordered fruit and veg from Veg Box Co;
and both times they've dropped me off a box of fruit and veg, as fresh as if I'd gone to the fields and orchards and gathered the stuff myself.

05/10/2023

Claire

5.00/5.00

"Great service"

Great service, helpful when there was an issue with Royal Mail's service, especially considering that everyone will have been having issues.
Lovely, fresh products and well packed.
Thank you!

05/10/2023

Simon Hood

5.00/5.00

"Always Great Quality"

I have been using The Veg Box Co for some time. They supply my juicing oranges. I highly recommend them.

02/10/2023

Rebecca White

1.00/5.00

"Don’t use this company"

This company is a total joke.
I received a box on Tuesday with a fly infested lettuce and bugs crawling in the cabbage. I also had missing items from my order and feel very undervalued as a customer. I’ve been coming here for over a year.

The kale goes yellow after one day.
The avocados go black in under a couple of days if you don’t use them.

They were going to send me out a box of items to replace the items I had not received and today is Friday and still nothing. I’ve been told it’s been send out yet.
So I already know it won’t be very fresh on arrival.

I won’t be using this company again. I emailed on Tuesday and now Friday I have no replacement box.

Absolutely shocking. There are so many companies who offer a service better than this. Shop around and don’t waste your money feeling like an order number for a company who doesn’t appreciate you as a customer.

I am really unhappy. They have tried to bribe me back with a 5% off for a year voucher. I mean I’ve been a loyal customer for ages and I’m worth 5% to them. I’m shopping elsewhere now. I’ve had enough of this company.

They only want your money and staff are not trained to pack the orders with the correct contents.

Check out the other reviews on other platforms because this kind of service is unacceptable. They just don’t care.

They never sent me out the apology boxes in the end. I told them not bother because it had been over a week.

They are very rude and haven’t responded to my last email asking for a refund.

Steer clear of this awful company.

29/09/2023

Daniel

5.00/5.00

"Fantastic selection of fresh fruit"

Quick delivery, wonderfully fresh fruit and a fantastic selection at an extremely reasonable price

17/09/2023
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