"intoxicated worker"

went in tonight and there was one worker who was obviously on something, kept staring into space and being very loud and not with it, watched him walk around aimlessly, and ditch the other worker at the line as he ran out the back, leaving for quite a while, he seemed new yet looked old enough to be the manager, felt so bad for the workers he left behind

"Where is my voucher !!!?"

Where is my voucher !!!??

Here you have closed !

Great …. What now ?

"Morally bankrupt company"

This company has just gone into liquidation.

I had two boxes of food cancelled over the last month, although they were charged to my account (£110 total).

Very little chance I'll get the money back, so appears to be calculated fraud on their part.

"really great food."

really great food.
my only issue is that it is really expensive.

"Great recipes, good customer service, quality control improvements needed"

We switched to FeastBox from Hello Fresh around 3 months ago. It’s been a bit of a frustrating time to be honest. On the plus side, we LOVE the food and recipes. They have all been really nice so far and the selection is right up our street. The meals are a good size and the ingredients normally arrive in pretty good condition.

However, on the downside, almost every single week, there is a problem. Either some ingredients are missing, the recipe cards are missing, the box arrives a day or two late. We’ve rarely had a week where something hasn’t gone wrong so the primary issue for me is the quality control. This has GOT to improve.

I have found customer service to be pretty responsive and helpful thus far and really don’t want to cancel the sub so I’m hoping something can be done about the quality control.

"Good oneThe recipes are mostly really…"

The recipes are mostly really good,comes in nice packaging.However,sometimes they sent loose items,like tomatoes,chillis,bay leaves.its better if they are in a plastic bag,tomatoes gets crushed easily,so are spring onions.
My family enjoys hving the food i prepare from feast box.I think the quantity isn’t sufficient,specially the main portion of meat n fish.They sent plenty of veg,corrianders,but not the meat or fish!In my opinion,if you order for four,3 ppl could eat sufficiently
Overall,quiet happy with them.

"First try of feastbox"

First try of feastbox. I was impressed. Clear instructions, all ingredients already prepared, and when it all came together it was a memorable meal. Something that you couldn't prepare from scratch normally but it was restaurant quality.

I will be back for more

"Beef 2 ways"

The box was delivered in good condition and well packaged with the recipe cards and ingredients. I had 2 meals - Beef Rendang & Beef Stroganof. For the rendang I had already purchased galangal in advance just in case I got ginger as a substitute which has happened a number of times. I did get the galangal but it was not so fresh and by the time I was ready to cook the rendang I couldn't use the galangal supplied as it had dried up a bit and used what I purchased in advance.

Both dishes were easy to make with the recipes giving good instructions. Both very flavoursome, tasty dishes that I would happily order again. Still good value for money with no waste. Nearly all the packaging can be recycled - a plus.

"Whilst the menus and the food are good"

Whilst the menus and the food are good, the customer service experience does not match. I emailed to advise one of the onions was rotten with brown slime in the centre, and the fish smelt and asked feast box take care in for future orders. To my surprise, no acknowledgement or one might have expected a free replacement meal. I followed up via email to say I was surprised they did not reply - but did not get a reply once more.
Whilst I will continue for now as the food is good when its in good condition and I enjoy cooking the meals, the customer service has been frustrating.
I post this review to see if I receive any reply from feast box this way .....

"Aubergine Katsu and Chicken Pad Thai"

Our first orders from Feastbox were the chicken pad Thai and Aubergine Katsu curry.

While having more ingredients to prepare (and a generous amount of washing generated!) than our usual cooking, my husband and I enjoyed cooking together and loved the results. We would definitely consider Feastbox again for special occasions.

The recipe cards are easy to follow and allow you to get everything prepared before cooking begins. The ingredients were fresh and stayed fresh over a few days.

I preferred the Pad Thai of the two choices we made, but then I love coriander!