Edenstone Homes
Mr David Knowles
"House selling at its best"
Having viewed around 50 properties many of which on new developments, we happened upon Edenstone ,The Orchards in Sampford Peverell, Devon almost by chance. Being elevated above the road gave an instant appeal and views to die for. The standard of the building and attention to detail inside and out made viewing the show home an absolute must. We just had to go back! Darren the sales negotiator, was so welcoming without being pushy. He totally understood our frustration having lost a property after 6 tortuous months . And my goodness nothing is too much trouble for him . He is totally committed to giving the best service possible .We are thrilled with our choice of house 'the Monmouth' and wholeheartedly recommend Darren and Edenstone . Roll on completion day many thanks
Joan and Dave Knowles
JD
"Wow! Beautiful Development & Exceptional Service"
Great quality product with even better customer service.
I visited The Orchards a number of times over the past couple of weeks looking for our new home. Really impressed with the house styles and the show home is simply stunning. Had a number of conversations with Darren the Sales Advisor who is clearly very experienced in his role and is a real ambassador of the Edenstone brand. He’s very passionate and nothing is ever was too much trouble.
Having bought from competitors in the past the quality of these homes seems outstanding.
A breath of fresh air from the nationwide builders.
Geoff Pope
"Started well, lost the main character then turned bad!"
My partner and i have been in regular contact with the Orchards and have always been so pleased with the sales chap Dan, he was a large part of our interest, he was majorly personable and was so very accommodating but not pushy you felt comfortable and looked after with him.
The new salesman in place of Dan sadly comes across very robotic and lacks knowledge of both the homes and Edenstones customers.
Dan was a breathe of fresh air that listened to every one of my partners challenging demands (she can be difficult) and met them to some degree and more!
Sadly this contact has stopped since Dans departure which we've been made aware by a couple living at the development that this was a mystery and shock. so we popped to the development on Wednesday, the office was closed although the sign on the door said "come on in" further salt to the wound when Dan was reachable 7 days a week and nothing was too much trouble.
we walked around the development to see how it had progressed and it had come on from our last visit, we spoke with some of the home owners living on the development in a mix of homes who have all alluded to the same conclusion that Dan has been the heart and soul of the development and that he is sorely missed as he always kept the cogs turning, following up every grumble they have had.
We have also been made aware of 8 site manager changes all of which are believed to have been let go.
whilst on face value the brand seems very suave, its clear that it has been its people that kept the cogs turning, namely Dan! so Dan, if you get the opportunity to read this review reach out to us we would love to catch up with you.
we will no longer be buying from Edenstone Homes, support your people and work on your staff turnover! there are real people at the end of the home buying process!!!
GP.
Elaine
"i called to St Marys Gardens today to…"
i called to St Marys Gardens today to have a quick look around-i must say what incredible informative service i received from Julie.
She answered my questions fully and nothing was too much trouble.
Her attitude was so professional ,friendly and helpful but not at all pushy.
I felt she took a genuine interest in my enquiry ,so much so that i shall return with my partner to discuss further.
Julie is a real asset to Edenstone-i wouldnt hesitate to recommend her to family and friends who are looking to move house.
Thank you once again Julie for your kindness, time and patience today.
Mark Olivieri
"Myself & My Wife met Kate @ Edenstone…"
Myself & My Wife met Kate @ Edenstone some years ago when we started our journey searching for our dream home.
Kate has been by our side the whole way and the attention to detail is unmatched.
Thanks for making our move day so special.
Mark & Sarah
Nici Price
"Edenstone have been absolutely Incredable"
Edenstone have been absolutely incredible in our first time home buying experience. Julie at St Mary’s Village has gone above and beyond to ensure everything has gone smoothly and we could not of wished for a better service . Amazing properties and I would highly recommend Edenstone to any future buyers.
Phoebe
"The whole process has been a dream!"
The whole process has been a dream! We had our eye on the Eden’s Green development before it was released and everyone has been so friendly and helpful so we were able to get the plot we wanted. Their solicitors they recommend have also been amazing. The process which is normally stressful has been a breeze.
Mark Giltsoff
"From start to finish Dan Stanbury was a…"
From start to finish Dan Stanbury was a star in supporting us through the purchase process of our new 4 bedroom Kingsholm house @ the Orchards Sampford Peverell.
The quality of build and finish is first class, not like other new builds. Any issues were quickly resolved by Shawn the site project manager.
I would recommend Edenstone to any potential purchaser . The design of the Orchards Sampford Peverell is very special incorporating an orchard, village square , cycle path , play area and allotments. Buy your new home now before the rest are snapped up. You will not regret it . It’s like waking up every day in a 5 star Hotel !
V Giltsoff
"Kingsholm at The Orchards"
This is the first time we have purchased a new build property. From start to finish, the whole process was exceptionally good - thanks to a most brilliant service given by Dan Stanbury who guided us with pure professionalism.
We are absolutely delighted with our new home at The Orchards & would thoroughly recommend an EDENSTONE property.
Carol Beasley
"Brilliant Customer Service"
This is the first time we have come across Edenstone homes.
When we spoke to your consultant Dan at The Orchards at Stamford peverill, it was an absolute pleasure. He was so helpful,and nothing was too much trouble. Having a wheelchair bound adult son, sometimes can be hard going to get people to understand your needs.
Dan did his homework, by checking out the home we had just sold and seeing what our disabled son needed.
We have bought and sold numerous property, here and in our 23 years in Australia.
Dan is by far the best consultant we have come across. He really cares about the people he is selling to.
Thank you, we are very happy with our purchase and can't wait to move in.
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