"Simple"

Simple, trustworthy experience (when not usurped by others)

"Very smooth process"

Very smooth process, no fuss.

"Always impressed by the way they give…"

Always impressed by the way they give practical help and information without pushing you in a particular direction. It always helps to hear a local accent.

"Very quick and honest with the my…"

Very quick and honest with the my request to switch suppliers.

"Easy and helpful system"

The process was quite easy and helpful

"Easy to use their website"

Easy to use their website

"Did the switch on the telephone"

Did the switch on the telephone, Stuart sorted out a problem of my own making and the whole procedure went very smoothly. Very happy so far so hopefully the actual switch will be fine.

"easy to deal with,would use again"

easy to deal with,would use again

"It was helpful and the process but took a long time to reach an advisor"

It was helpful and the process of switching is still on-going. I have a more sustainable supplier in prospect and at less cost. My reservations are that they take a very long time to answer the phone.

"Made the change straightforward"

Made the change straightforward