"Ordered 2 Starboard SUPs and upgraded…"

Ordered 2 Starboard SUPs and upgraded paddles which were due into stock by the end of that week. They were subsequently the following Wednesday, a day or so longer than I expected but all good! The delivery company used is DPD, who are also very reliable and give a one hour time slot on the day of delivery. I would recommend the SUP Company.

"A great buying experience"

Great products at good prices and the delivery was very fast (Royal Mail 48) with good communications all the way. I will be dropping by the shop next time I’m near Southampton. Thanks

"Titan SUP pump"

Ordered new Titan SUP pump online, picked up an hour later - excellent service.

"JP Australia 10'6" all-round"

Another smooth purchase through SUP.Co
Thank you.

"Red paddle board"

It has took me along time to get hold of my 10'6" SE Red paddle board.
I ordered it on pre order and SUP. Co kept me up to date with when it would arrive.
Smooth delivery.
Board looks great. Can not wait to get out on it.

"Great selection of high quality…"

Great selection of high quality products, good prices and quick and safe delivery.

"Good Customer Care"

Full and accurate info presented online, especially regarding an item that was for pre-oder.

The delivery date changed after ordering (due to the manufacturer, not the supplier), and I had a personal phone call from someone at The SUP Company to let me know of the delay and the new delivery date. Great customer service!

"Recommended"

Good experience; I recommend it. Great and clear website. Not rated 5 stars just because I would like better communication. I asked to use a specific courier (so I wouldn't have to struggle with the others I know) and I had no answer. Everything went fine, but I had to deal with the FedEx associate company in my country.

"Will happily return"

Choosing the SUP we wanted was hard but ordering was easy and delivery was very fast (arrived two days later).
The package is great and included everything we needed to go straight out on the board.
We'll be returning if we decide to buy a second

"I would have scored 5 stars as Tom was…"

I would have scored 5 stars as Tom was very helpful with my order, answering my questions and acknowledging the pump hose issue.
The warrenty team did not respond so I had to make a phone call to chase things up. Also this warranty team tried to deny the problem until further information was discussed.
I'm pleased to say the issue has been sorted.