"Worse than useless"

Being hounded by them for a supposed outstanding bill from OVO. They must have bought this supposed debt from LCDS who gave up when I supplied bills from OVO to them proving debt to be false.
Nightmare to contact, as cannot reply to texts they send and I refuse to take their "security test" on phone as I do not have an "account" with them. Want to reply by e-mail as then I have a record of exactly what was done.

"What your CEO should do ! ! ! ! !"

Whatever I do I cannot speak to anyone on your phone who is allowed to use their own common sense to report what I am trying to tell your company for your benefit.
I am a retired Chartered Accountant who tries to not only help the people you are chasing but also your company to save you time.
If you bother to call me on the number you have then I can tell you your problems .
I don’t expect an answer so will wait for you to send the bailiff round again or keep calling/ emailing/texting waisting your time & money as I do not intend to keep trying to speak to you but you don’t come back to
Me.
Don’t blame your staff who have to answer the phone- It’s your system !

"Aggressive and annoying"

I was contacted by pastdue credit by mail. The letter that they sent me said I owed OVO energy money from an address that I didn't live at during the dates mentioned on the letter. I got in touch with OVO energy and was told I didn't owe them any money.

Before contacting OVO energy I disputed the matter with pastdue and was told the account was on hold for 30 days. Immediately in the following days I received emails almost every day and a text message too which I ended up blocking.

They are aggressive in their choosing of words stating "you need to resolve this matter as soon as possible". Even after i had contacted OVO energy. Pastdue even emailed me and texted me to tell me they have sent me a letter about the account. The text message being sent after I had spoken to OVO and being told I didn't owe them anything and OVO told me their would be no more correspondence from pastdue.

I'm going to make one more phone call then block their emails and put any letter I get in the bin.

"Listening and duly responding …"

I spoke to their representative John about my situation, he was understanding and listened, and using common sense reached a decision and formulated a plan based on the present dilemma I am facing.
At last someone showing some sort of empathy

"Ten times better than HMRC"

Ten times better than HMRC. Had ongoing issues with HMRC. Past Due got everything sorted in a professional and comfortable manner no stress.

"They wrote to me with a tax payment…"

They wrote to me with a tax payment which I settled last September and it is still now showing in my account and hmrc have now given me a penalty. They do not replay to any contact and if eventually they do , they don’t do what they say they have done

"SUSPECTED SCAM."

SUSPECTED SCAM.

Just got a letter from them, with my name spelled incorrectly, claiming I owe Scottish Power for a period after I'd closed my account and moved out.

I'm not sure how they know when I'd moved out as the date was the same as when I closed the account, but on contacting Scottish Power I was told there is indeed zero debt linked to my account.

Very suspicious. I'll be completely ignoring them, and

"DO NOT ENTERTAIN THESE MUPPETS"

DO NOT ENTERTAIN THESE MUPPETS. Claiming they are recovering an outstanding debt from OVO/SSE. Provided tenancy agreement and proof of address prior to tenancy and still claiming there is a debt owed for a period before I occupied property. When challenged over the phone and referred to all evidence the line conveniently cuts off. Will be reporting to OFCOM and whoever else needs to be made aware of this SCAM and will go back to original provider. Do not waste an ounce of your energy

"They send me automated letters and text…"

They send me automated letters and text messages for money I do not owe. HMRC lack of processing is the issue. I'm a pensioner and these communications arrive but when I send them messages to clarify they are ignored and the automated letters and texts continue.

"Inexperience and bullying tactics"

Been receiving letters and emails from this debit collecting company regarding a yell.com account which they do not have the up-to-date and correct information and unfortunately cannot answer your questions due to inexperienced staff so unfortunately these people will continue to carry on sending out bullying emails and texts which unfortunately if they was to speak to the account people and get the correct information they may have much more success therefore more than happy to meet these inexperience company in court