"Very helpful"

Very helpful

"Awful people working for awful…"

Awful people working for awful companies
Crooks

"No human interaction"

No human interaction

"Useless "

Attempts to pay on line failed. Chatbot failed to answer query. Live agents failed to answer query. Repeated emails to help inbox failed to answer (automated nonsense response) or resolve issue. Still awaiting their ability to reply and take payment. Useless company with useless systems and processes.

"They need to grow a brain and stop acting like robots.I suppose that they are only doing…"

I suppose that they are only doing their job in pursuing me for not paying the road tax on a vehicle that I once owned, which was taxed when I handed it back to the dealer and the taxation class was ZERO. A total waste of public money. Their staff need to be a bit more polite when you contact them to explain and not sound like a programmed robot.

"Brain dead morons"

Absolutely effin brain dead morons who work for this company. Web Chat: what is your property.... a rocket ship, what do people usually live in you spanner.!!

What's your address.... already given it you.... it's not the details we have..... you just said it was.

Absolute "Idiocracy"

"If I could give them zero I would"

If I could give them zero I would.
Don't listen, don't follow the law, rude "customer service" agents. If a person is in a DRO and your company is listed with the amount - you can't chase payment.

"So far had a good experience with them"

So far had a good experience with them. Spoke to Angela who was friendly and helpful.

"3 day to get through on hold 50 mins…"

3 day to get through on hold 50 mins everytine.Rubbish

"Was sent an unexpected tax bill because…"

Was sent an unexpected tax bill because they never stopped the tax when I cashed in my pension pot so it is there fault and I have to repay it back absolutely disgusting behaviour 3 hours on phone to set up a payment plan