"You get what you pay for"

You get what you pay for, went to Star Wash at Miranda and honestly gave them a chance despite the reviews. But after the car wasn't washed properly and the inside of the car wasn't vacuumed and cleaned, really disappointed.

"Star car wash at Uni hill "

Star car wash at Uni hill , Bundoora , Vic always do a fantastic job with my cars. Great value for money and i would highly recommend them . The team at this particular car wash is amazing !

"Great Job - Kellyville Star Car Wash"

I've been twice to Star Car Wash Kellyville, once for a detail and the second time just an exterior wash. Both times I have been very happy with their work. It is an older car but they have it sparkling when I go to collect it. Happy customer here! :-)

"Severely overcharged"

Severely overcharged!
Boy, they saw my wife coming.
$300 for a full detail that she didn’t even need.
The car was already pretty clean as I’d washed and cleaned interior a couple of days prior. There were just a few black marked on the right side I couldn’t get off with the cloth. It’s a gov car we had to hand back, so had to get another quick detail. My wife talked to the guy (while I was getting out of the car and looking for my keys) about detailing, and he quietly got her to agree to the FULL detail that we clearly didn’t need. When we got home and she told me the cost, I was very surprised!
Then when we picked it up, they hadn’t bothered to get all the black marks off! I went round the car and was able to even scratch some of them off with my fingernail, which tells me they just didn’t put any effort into trying. A worker came over and made a another phantom attempt at it, which I appreciated, if nothing else, for the acknowledgment.

"Avoid booking online if you want a set cost"

Booked a Platinum service online at Rosehill for today (24/8/24)

First thing they did without even saying hello was open the car door and examine the interior with a LED torch, lifting up the floor mats. Claimed like others have commented that he "found sand" and the small patch of dirt on the boot was "road tar". Licked my finger and ran it through it to show him it wasn't! Would not do the clean unless I paid a lot of extras. Upselling is big for them obviously. Said as I booked online, I would have to cancel that way.

Problem is that the online booking system wouldn't let me change my or cancel my booking as it was around the time when my should be being washed. Looks like I've lost my $$$

"Used to be excellent but now want…"

Used to be excellent but now want extras everytime. Quality of work has also decreased, last time windscreen was extremely dirty on the inside when car was picked up. Long time customer will be looking at other options in future.

"Car damaged"

I took my car to Miranda Westfield Car Wash today. I always check my car before handing it over. They did the “Polish” wash which obviously includes a polish. When I picked it up it has a new dent with white paint on the drivers side rear door. When I showed the attendant he quickly got his spray bottle and cloth and wiped the paint off the dent. When I told the manager he showed me video of my car getting washed.. at no time did he show me the side that was dented. He also said “All our hoses and vacuums are soft rubber not plastic or metal so it can’t happen”
I’m so disappointed that this is going to cost me money. And I’m sure I’ll get from Star “ we are sorry you are not happy with your car wash, we’ll give feedback to the manager “ I have photos if anyone is interested. And I’ve already sent details and photos to this company…

"Stay away from this place "

I paid for the full detail, over $300. Every window was streaky, door trims and dash had to be cleaned properly when I got home. When you pick the car up they park it in the dark underground carpark so you can't see the terrible job they do. Everything on the inside is sticky because of the products they use so you have to wipe it all off when you get home. DO NOT USE THIS CAR WASH. Its a rip off and they have no customer service skills.

"Glenmore Park is a 5 star experience "

Goldy at Star Wash Glenmore Park provides excellent customer service and his work on my car is immaculate, inside and out. I have been taking my car to him since I bought it and getting regular washes at star car wash keeps it in such great condition. The team is friendly, helpful, and always take into consideration my shopping time frame, so that my car can be complete at my best convenience.

"Went in for a mini detail in North…"

Went in for a mini detail in North Lakes last month. The mats were not cleaned, had to call the staff back to do this as we paid for it. There were alot of grease marks still remaining. Not worth what you pay.