"Kept well informed and easy to use…"

Kept well informed and easy to use portal

"Only a 4star rating as never returned…"

Only a 4star rating as never returned phone call otherwise very helpful

"Always had an excellent service."

Always had an excellent service.

"no proper receipt as requested"

no proper receipt as requested

"Excellent Process"

The True Potential representative (Reece) took me the process of accessing my pension in a clear and well presented manner. He controlled the speed of the process excellently which matched my required pace

"Drawdown Changes"

The professional, friendly and respectful manner you guided me through the process and in particular Charlotte and Michael, who explained the why's and wherefores, very well. Thank you very much.

"True Potential wealth management helps my investment"

True Potential wealth management helps me to invest my pension in a safe manner . reliable company and can be trusted . Kirstien one of the call handler who help me to log in my account very helpful and professional .

"The person I spoke to was well mannered…"

The person I spoke to was well mannered and guided me through the process,really good at her job

"Pension withdrawal advice"

Our advisor was very clear and helpful with the advice she gave us . Also ring back when she said she would at the exact time .

"I couldn’t log on because I had…"

I couldn’t log on because I had forgotten my password and changed my mobile.
Patrick was extremely helpful. All I had to do is remember who I was.