"I would highly recommend NOT purchasing…"

I would highly recommend NOT purchasing from this company. They have completely failed in terms of reliability and professionalism. I had an autoscheduled delivery three times, and each time there were issues. The final straw was when they scheduled a delivery for 8 to 11 am, for a property I had rented. I drove 150 miles to receive the delivery, only to get an email just 15 minutes before the due time rescheduling it to next week. Not only did I waste an entire day of my time, but I also lost money and my travel expenses. The customer service was extremely unhelpful and unprofessional, with no effort to resolve the issue or compensate for my inconvenience. This is a completely unacceptable experience, and I would strongly advise against doing business with them.

"Brilliant Service "

Fascia and soffit top class quality and cheapest on market! All the products delivered couple of days and spot on no issues and kept up to date with delivery times

"Would recommend"

Came in to their trade counter to have a look at the panels in person and i was unsure what to go for and was helped accordingly, then went home to have a think and Ordered some shower panels over the phone and the customer service was great. Have recommend this company to friends and family.

"Poor customer service"

WOW, customer service at an all time low.

Placed a very simple order, and when it was delivered found two integral items were missing. Emailed the company after trying to call them, they never answer the phone so you don't have a chance to discuss issues with them.

Received the missing items only to find out that they have sent the wrong items, so, again, had to email them as they don't answer their phones. Been advised then item will be with us in 3 days.

So, now on day 3, no item, and when given the courier reference code, low and behold, its not yet been shipped.

Received an email from PlasticsHub telling me not to be rude when all I asked for was information.

Just about the worst customer service I have ever received, use this company at your peril.

"Competitive Pricing & Speedy Delivery"

I was unsure about using this company given the mixed reviews and that Trust Pilot had allegedly flagged/removed some fake reviews... I have to say that I'm glad I stuck with my gut and used them. At 8.30pm last night, I ordered 4 x 5m lengths of UPVC hollow soffit boards (plus pins req'd for installation) - the price quoted was frankly much better than any competitors online and so I decided to take the 'risk' ... suffice it to say that I was extremely surprised - not to mention, delighted - when the order was delivered this morning at 10.30am. I would highly recommend this company and definitely use them again!

"Excellent service driver went above and…"

Excellent service driver went above and beyond to help me with putting the items in a safe place really appreciated have used before would definitely recommend

"Super service!"

Super service!
I ordered last Sunday some items expecting to get delivered during the week! Just wow it came Tuesday morning all panels protected friendly driver and looks ace in the pantry
I’m already putting together another order for best room
BTW I had white sparkle 😉

"Order from 25/12/24 never been…"

Order from 25/12/24 never been delivered. Tried to cancel and get refund- impossible, although they every time promised to give my money back. Time wasters!

Now I have a Fake replay! Of course they want yo safe their reputation. I have cancelled the order on 6/12/24, and until now I don’t receive the refund.
I can recommend to anyone to avoid this company!

"Keep the delivery driver there while you check everything.."

My single piece of advice if you really must buy from PlasticsHub is to make the driver sit and wait while you check every single item off your order, including opening the packaging to ensure they have shipped exactly the items you ordered. If you have been sent the wrong item you only have 2 or 3 days to alert them otherwise you get an unnecessarily blunt and rude response from their sales team even though they have made the error...

"Ordered a sample from this company as I…"

Ordered a sample from this company as I found their prices were slightly cheaper than most. When the sample arrived I found it excellent quality so ordered one panel to use as a feature in my downstairs toilet. Commutation was excellent and the delivery driver was very respectful and followed instructions to leave in our safe place. I was nervous about the panel being damaged as we’ve had panelling before but pleasantly surprised when opening it, it was packaged well and in one piece. It was easy to cut and install and we did this ourselves. It looks amazing! I’ve not found this particular design anywhere else and I’m really happy with the outcome. I would use them again for future products.