"Fantastic delivery time frame, Excellent value for money."

I ordered 9 lengths of Hollow Soffit Board plus 3 lengths of J trim end cap on Wednesday morning and to my total surprise it turned up just over 24 hours later, fantastic.
I had looked around at various companies online for the items listed and found Plastic Hubs to be the most competitive with good reviews.
I can recommend this company to anyone wishing to buy anything similar to myself.
They also email you back very swiftly if you having any queries.

"Had a good products from plastics hub"

Had a good products from plastics hub
Price good quality good and delivery couple of days

"Carefully check your delivery "

I was short delivered 6 lengths of gutter, luckily the driver unloaded in view of the CCTV so I had photographic proof of what was delivered. Almost a week after they admitted the shortfall I'm still waiting for the 6 lengths of gutter. I've asked to speak to the manager but was told no as they are very busy. Everyone makes mistakes that's human, how you rectify those mistakes is customer service. You plastic hub have terrible customer service

"The service was exceptional when…"

The service was exceptional when plastics hub reached out to leave a review i was more than happy to!

To explain i had few issues with products so i called them and they assisted and saved me money on my order after explaining on trims! The price was great and order placed. I had the local GAP depot turn up next day completing the delivery which was spot on with no issues. The plastics hub were super helpful and GAP spot on working with them

Thank you ever so much with everything and really happy customer

Yours grateful
Mr J Patel

"Very poor customer service"

I am writing in response to the company stating my last review was false.
My order was not delivered and i am still waiting please advise why.
I have still not received a refund you may have processed it however it is not in my bank and looking at some of the other reviews there is clearly a problem with your refunding process.
Instead of blaming customers for your poor customer service please take the bad reviews on board and use them to improve.
I say again my review was not false and look forward to your reply,

"We have used Plastics Hub for the first…"

We have used Plastics Hub for the first time and we were pleasantly happy with the products, quality and service we received. The customer support lady we spoke to was super helpful and despite missing an item off they were easily able to add and get sorted on the same delivery.
Thank you for all your support and help.

"Really poor service"

Really poor service. One of the items sent in the order had the incorrect size. The right size was ordered but the wrong one was sent. unfortunately, it was cut before the incorrect size was realized. When I got in touch with them, they refused to replace it on the basis that I hadn't checked the order and that the item had been cut already. Not even an apology for sending the wrong item. Total arrogance and no willingness to help. Go with a more reputable company.


UPDATE: Just goes to show their business ethic in the response to the review. Rather than address the issue they’ve chosen to resort to lies in response. No evidence of incorrect size was requested. Would have happily provided. No mention of ‘stock check’ on email exchange with me nor of any photo evidence of delivery. As if each item is measured upon delivery with a photo!! They just a point blank refused to resolve the situation in anyway. Pathetic!

UPDATE 2: I'd be interested in seeing that email evidence where you requested proof. More lies. I have the proof if you want it but you didn't ask for it. And you are refusing to replace anyway so it's pretty irrelevant anyway.

"Great service"

In brief. Ordered guttering and fascia capping on a Wednesday evening. First delivery came Friday morning and the rest Monday morning. Great products, fast delivery and friendly helpful driver. Then I had a problem my end. The fascia boards I was going to cap over turned out to be more rotten than I thought. Contacted Plastic Hub (on a Saturday and they responded same day) they offered a full refund on the capping. New full fascia boards ordered, they arrived on Monday and capping picked up. Full refund for the capping issued today (Friday). Great products, excellent service and communication. Will use them again and based on my experience highly recommend them.

"Great products"

Great products. Friendly staff. Definitely recommend!

"Great experience with Plastics Hub."

Great experience with Plastics Hub.