"Just got to London"

Just got to London , had traveled a far distance so needed a few suits done by Monday.. they picked up my stuff Saturday from the flat and within 24 hours it was back with me!

Very impressed

"Continously great service"

Continously great service - over 35 orders to date.

"very quick and effecient"

very quick and effecient

"overcharged"

I was charged repeatedly for items which I didnt leave for dry-cleaning. Zipjet also ruined two shirts of mine (worth 200 GBP each) and is only offering a refund of 15 GBP per item - Be careful with this company. Better alternatives available

"Very expensive"

Bed lining cost almost 40 pound !!

"I had a large blanket given it for…"

I had a large blanket given it for cleaning. And I’m pretty sure it was not cleaned. Just folded and handed back in a bag.

"Really fantastic service"

Really fantastic service. Lovely man came to pick up clothes on time and bought them back clean and folded and very reasonable price. Highly recommended

"Excellent service"

Excellent service

"Zipjet lost my son’s shirt"

Zipjet lost my son’s shirt and after much communication and form filling agreed to replace the shirt. They eventually authorised me to purchase a new shirt. This I did and paid (£180) for a new shirt. When I asked for reimbursement they miraculously found the shirt! Now I am left with an extra shirt which was not required! Very poor customer service.

"0 stars - worst laundry service in EMEA"

0 stars

Absolutely terrible service!

They make you wait for the drivers, even when you pay for a slot, then they damage your shirts and then they lie to you they will repair them. After 10 days the shirts have been for a “repair”, they return them without anything fixed!!!! Worst is that they even don’t acknowledge their mistake and refuse to pay you the damage but try to “reimburse” the cost of 100 GBP of shirts with 20£!!!!
Never use their services! They will damage your belongings, waiste your time, lie to you, and they will even not pay even for the damage!!!!
Worst laundry in London and probably in Europe!!!!!!