"Pretty good service"

Pretty good service. Little late on the pickup and the text warning me they were on the way came after they left.
Drop off was on time.

They refused to do one of my coats due to its delicate nature...which is not a bad thing I'm glad they did that instead of destroy it but it's a coat I've gotten cleaned before so I don't really understand.

I still reccomend the service. It's a little more expensive than the local spots around me but it's convenient.

"Very good and gentle service!!"

Very good and gentle service!!

"Great laundry service; would be great if they showed up when scheduled."

Great laundry service, just they don't show up in the time that you schedule which is kind of annoying.

"Impressive"

I was really impressed by the ease of this service, the quality, and the fact that the prices are really very reasonable compared to high street chains and other house pick-up dry cleaners. First time use you get a discount, but I'll definitely be returning and hopefully becoming a loyal customer.

I guess one slight annoyance - they put labels with safety pins in each shirt, they take a little time to take out when you've got lots of shirts.

"Fantastic service"

Fantastic service, on time and so friendly!

"great service"

great service. Not cheap but they’re doing a lot for the money

"Great Alternative to Hotel Laundry"

We used Zipjet to reduce cost for laundry while staying at a London hotel. Very reasonable prices, easily saving over £100. Service took 36 hours, everything was on time. Really wish we had this service back in the states!

"A bit pricey - but totally worth it"

A bit pricey, but well worth the cost of service to be free of the burden of doing it yourself. After all, who wants to do laundry on holiday? I have kept my bag for my return visit to London. I discovered zip jet by an ad on the Eurostar.

"i don’t trust them, will never use them again"

There is no way to identify what you send, and no price agreed up front. They have quoted my order as a completely different set of clothes, and charged me a fee which is much mor expensive than I expected and opaque. I got my original order back, ironed as expected. But I will never use them again, as I can’t trust them and they responded to my complaint by confirming the price they charged me for an order I didn't send.

"Price not transparent"

Unhappy with the price
I asked for only one bag separate but was charged for 3
Service was good and laundry is nice clean and folded