"Zero after sales service and issues"

Had the system over a year and endless problems. Paying $30000 in finance for a system that doesn’t work. Call the number ask for call back no one bothers. Even emailed the CEO and heard nothing.

"Top quality service!"

The communication about my install was perfect, from a sales, coordination and delivery perspective I was well informed, my queries were answered and I was reassured at every step. The installers arrived early, set up and commenced work exactly at the scheduled time. They conducted themselves professionally, the install quality is impeccable and they trained my comprehensively in the use and maintenance of my new system. Couldn't be happier.

"Highly Recommended company for solar…"

Highly Recommended company for solar installs !!! swift, kind and caring about all the aspects of there jobs and workmanship. The installers were polite and respectful, they took pride in there work. cannot fault this company or there employees.

"Knowledgeable staff"

Knowledgeable staff. Answered all our queries efficiently, fast to respond when we had questions. Quick to install after initial consultation.

"WONDERFUL NO PRESSURE EXPERIENCE."

WONDERFUL NO PRESSURE EXPERIENCE.
After researching several solar companies and feeling overwhelmed by all the offers and lingo, we came across Toben from InStyle solar.
He offered after hours appointments which meant my partner and I were both able to make a decision on our investment together. (He also accommodated an interruptive 2 year old young lady during this process with no judgement)
Being that Toben has been in the roofing industry prior to his employment with InStyle his advice and experience with in the field shown thru, making us feel at ease.
Then the install Thomas the Sparky was wonderful accommodating my migraine and offering contact at a suitable time.
There was NO PRESSURE to purchase only support and advice which is why we choose InStyle in the end, also purchased them for our rental property we are that happy.
We have no hesitation recommending this company, or it staff.

"Thanks Jake Reece for the great…"

Thanks Jake Reece for the great experience so far. Jake gave me prompt attention (even after hours) and goes above and beyond offering to help with off peak timer switches and roof tile sourcing if needed.

I am hopeful that the rest of the process will be as smooth and stress free also.

"What I was sold to what I have is…"

What I was sold to what I have is absolute BS. I'm not saving anything! The sales pitch that you won't get a bill? Rubbish! I'm yet to see it. Have had this system installed for a year and a half now and I'm still getting bills with the solar making zero difference. And now I have an additional $8000 bill to pay over the next 5 years for the system itself. Wow! Thanks a lot! I feel I was taken advantage of with a pushy salesman who hounded me for weeks then wouldn't leave until a signed up. And nothing he promised has been right or true.

"Amazing service"

Amazing service. I contacted Hugo and my solar installation appointment and payment plan was settled by the very next day, totally hassle free. Sam also did a great job in quick and professional installation of the whole system. They even replaced my old wire strands type fuses with a nice miniature circuit breaker switchboard for free. Unbelievable. Many thanks. Highly recommend them.

"Poor Service & Standards"

We expressed our concern with Conor and requested that the workmanship with regards to the installation, NOT have any exposed wiring/conduits along the exterior of our home. He assured us that there will be no visible conduits on the exterior of our home & will be fed through the wall cavities. The installation was completed by Chris H. We now have awful looking conduit running from under the upper story eave into my garage roof. Then from garage roof eave into the brick wall. We found that the installers have cut corners & had cut numerous holes into the sarking in order to CABLE TIE the conduits to the roof trusses. This is absolutely NOT acceptable. Its an easy, cheap and lazy way of fixing the conduits & entirely lacking in quality workmanship approach to an installation; especially where conduit holders are relatively inexpensive and should have been used to secure the conduit to the roof frame. Our home is a recent build, the sarking was intact. This has now undermined the integrity of the sarking and eliminating the purpose of it. This has left us with the potential of multiple leaks, wind in the space, mildew and rot into the roof cavity, not to mention the thermal efficiency. They also assured us that they were lodging paperwork for the meter etc, and we have now realised they have not followed through. We have written to Instyle Support via their dedicated 'support' email address over 6 weeks ago with photo evidence of the texts, and works. To date we have not heard any reply.

"Great Service!"

Great Service!