"Compustar doesn't work with all cars"

This has been the most expensive 😫 not working starting system I have ever owned. Installed by a 5 star Installer and it has only worked 3 times since I've had it. Keep taking it back and it keeps continuing to fail. Very unhappy with this system

"What a joke their customer service is"

What a joke their customer service is! I contacted them for a battery cover replacement for my remote as it became loose and eventually lost it. None available in Canada in my area and they do not ship to Canada, only US. So a week before I had a trip to US I called and spoke with warranty department to mail it to the US address where I was available for a week. Contacted their customer service 2 days before I left to see what's going on and never heard back. Did not get the replacement either after 2 weeks. Terrible service and definetly not recommending their products if for a battery cover replacement you're told to buy a new remote!

"I wish I could give NO stars"

I wish I could give NO stars. the product might be ok, but the customer service sucks. No one wants to talk to you about fixing a major issue. Complete garbage. I should have bought Viper instead.

"Customer service phone number is…"

Customer service phone number is garbage they never pick up anc compustart systems all give problems I wouldn’t recommend it to no body

"Worst Christmas present i have ever received."

It would be great if the remote starter would start the car in cold weather. Mine wont start with the parking brake on. it wont stay running with the parking brake off. i have had it back to the professional installers 4 times now in the last year it still sucks. works great in warm weather, but when i really need it. it doesn't work, waist of money do not buy.

"not worth the money"

for a alarm rated so high on the web, it lacks a lot of programs and options less rated alarms have. And the customer service is horrible from the parent company

"I purchased the T13 compustar system not worth the money it cost me😫😫"

I purchased the T13 compustar system spent over $1100 dollars for the purchase and installation of this system on my 2022 Nissan Altima. I begin to have issues with this system interfering with the safety features of my car. Well this is what the Dealer ship I bought the car from told me and after they ran a diagnostic on the car I was told something is blocking communication. I relayed this information to the certified installer at which they told me the alarm is not connected to anything that would interfere with the computer system of the car. However I recieved a email from Compustar telling me they had a issue and my drone mobile which is part of the Compustar system have to be hard rest and they sent instructions on how to do it. I drove over now 120 miles to and from the ONLY authorized installer which hard rest the drone mobile device. Not ever a month later the same errors started happening again with the safety features shutting down while driving and every warning light coming on. I was told by the Compustar authorities installer again the T13 would not interfere with the cars computer.

Well I ended up trading that car in and having to buy another new car due to the fact my car was brand new I was the first driver and issues with the car did not arise until after that $1000 dollar Alarm system was put on my car. I even asked if they would buy the alarm back and I was told it couldn’t be sold as new so they can’t take it back. I basically lost over 1000$. None of the Warrentys cover refunds.

"NO ONE in your firm ever contacted me."

NO ONE in your firm has ever contacted me via telephone and spoken with me concerning the issues I have had with your products.

"The remote start is great so far BUT"

The remote start is great so far, after 2 months. But the lack of a proper manual is a problem, and when I engaged with someone named Evan in customer support on the simple question of how long the lithium-ion batteries last, he answered 3-5 WEEKS! After several emails back and forth with Evan, followed by my research, I realized he must have been talking about the time before having to recharge the battery on models with a RECHARGEABLE battery (even though he knew what I had bought and the model number) and I emailed him suggesting that he was mixing up the two. He did not reply, and instead, I got a note saying the ticket was closed and they hoped I was satisfied with their customer service. NO, I was not.

"They were prepared for me"

They were prepared for me. Had everything ready to hook up in my car when I arrived. Were very efficient and quick. Explained hiw it works and how to use it.