"Friendly staff at the Rochdale branch"

Friendly staff at the Rochdale branch. Bought several watches over last 12 months. Service i received was great, very accomodating. Watches live up to all expectations. Thankyou to Stacey, Lou,Bex, Shaz and Stef.

"St.Helens Branch"

I have never used a pawnbroker before, I found the staff very polite,welcoming on entering. They explained thoroughly the ins and outs of the procedure and payment plan.
On every visit to the shop I was always met with courtesy and politeness from all the staff. If the need arises again I wouldn't hesitate in using your services and I will be recommending my Family and friends too. Well done St.Helens with regards

"Sensational service Rugby H&T Pawnbrokers "

I would like to put out there how outstanding the staff are at your Rugby branch, welcomed and greeted with sensational customer service and gave great knowledge about my gold I was selling. Bravo rugby store and to Ali & Nicky helping me get the best prices and great service you gave me A+++

"Staff were very friendly and very eager…"

Staff were very friendly and very eager to help the customers. I am very happy every time I pop in the store because they are very approachable and always help me every time I have a query.

"Went to the shop to exchange some money…"

Went to the shop to exchange some money as I’m on holiday with my husband and daughter, this young lady Clara served us, even guided us to the train station as we were a bit lost. I was very happy with the service and will definitely be back for more👍

"The lady who's been doing customer…"

The lady who's been doing customer Service she's been amazing and professional, offering great Advice

"Under promised and over delivered"

Under promised and over delivered. Happy with the team at the Hounslow branch

"Absolute Garbage"

Absolute Garbage. Ordered a watch online on 27th December and still awaiting despatch. Emailed instructing H&T to cancel the order as their service is rubbish and surprise surprise no response.

The sad thing is that the last watch order I placed last May was canceled by them because they couldn't not send it. I should have learned and stayed away.

Absolutely useless and I want my money back.

"Friendly staff and very helpful I also…"

Friendly staff and very helpful I also didn’t feel judged which is important to me: thank you

"Stay Clear of H and T 63 Kilburn High Road"

I'm a regular customer of H and T both Chalkfarm and the other branches of Kilburn ( very welcoming and professional staff) Today I took a friend to #63 Kilburn High Road Branch and was greeted with the most impolite staff I've ever met.
Customer Etiquette goes a long way...so retrain these two staff members please