"I received the wrong item and no response from the company. I tried to call the"

I received the wrong item. I emailed and chatted from their website and I did not receive an answer to resolve the issue. I did call the phone number that they provide and it always go to voicemail. I did leave several voicemessages and they never called me back.

"I have not received the hair"

I have not received the hair

"Scammers"

Photo of hair was an inaccurate representation of what i recieved. Sent emails with photos of expectation vs reality. I was required to pay $65 shipping to return these and did not recieve a full refund. I spent around $250 + 65 and recieved about $180 refund even though this was due to your error not having accurate images of your products. Shocking communication on your behalf and disappointed with your customer service. I should not have been left $120 short due to your lack of accuracy.

"Soft and silky hair"

Easy to use website, great display of options. Fast delivery. Product is superior to other extensions purchased before

"Very good service and product"

Good website, excellent product, I ordered more within hours of my first delivery. Customer services were proactive and efficient when picking up on a delivery requirement that may have delayed my order. Thank you. The goods were delivered in very good time considering the long journey.

"I have tried all types of exstentions…"

I have tried all types of exstentions and bought hair from many sites. They key is to buy double weft. At market exstention the hair is good quality and double weft. It arrives fast and their prices can’t be beat. I don’t know why you would buy any where else!

"Wrong order and would not replace "

Wrong order.

I was sent the wrong order, 16 inches instead of 18 inches. I sent multiple photos copies of my order.

They asked that I return the wrong order, and that I pay for shipping etc as I had already throw out the original packaging presuming the correct order had been sent.

No refund. No trying to correct their order and sending me the correct order I had paid for not even a discounted price on my next order.

Would not recommend due to their inability to 1/ send the correct order or 2/ correct their mistake and send me what I ordered.

"Have used them before after being…"

Have used them before after being recommended by a friend. Decent quality for the price for sure. Shipping has always been decently quick. Will update if anything changes! :)

"It feels like horse hair or fake hair"

It feels like horse hair or fake hair. It's so frizzy and sucks after two weeks not even. Donna Bella has stayed soft for two years.

"The hair is so soft and is exactly what…"

The hair is so soft and is exactly what you want!